Note: The job is a remote job and is open to candidates in USA. CRH is a leading global diversified building materials group that manufactures and distributes building materials, products, and solutions worldwide. The Salesforce Administrator will support the ongoing design, development, optimization, configuration, and administration of CRH’s mature Salesforce platform. The role partners with cross-functional product teams to deliver scalable CRM solutions, manage system operations, support releases, and improve data integrity and usability.
Responsibilities
- Partnering with the Solution Architects and Business Analyst to understand the design and outline what is needed to configure Salesforce and deliver solutions
- Attend daily scrums and keep management informed of progress on stories/tasks in JIRA
- Stay up to date with Salesforce releases and evaluate new features for potential use
- Execute configuration changes in Dev org and work with Release Management team to deploy to Sandboxes and Production
- Develop ad-hoc reports as requested by user groups or stakeholders
- Assist with QA and training as needed
- Assist with support (Level 3) as needed
- Assist with defining and maintaining best practices including naming conventions of fields, report folders, dashboards, etc. to improve system usability
- Perform ongoing system administration including, but not limited to:
- Design, build, and maintain Salesforce configurations including custom objects, custom fields, validation rules, process flows, LEX pages, lead assignments, case notifications, email templates, list views, Dashboards, sites, custom buttons/actions, record types, etc
- Manage security settings and conduct regular security/configuration audits
- Perform audits of data to uncover data integrity issues and/or opportunities for process improvement
- Performs manual or automated data entry/data clean-up as required
Skills
- 3+ years of experience as a Salesforce Administrator in a complex org
- Salesforce Administrator Certification (ADM 201) required
- Proven experience with declarative Salesforce tools (Flows, LEX pages, Validation Rules, etc.)
- Strong understanding of Salesforce architecture, security model, and data model
- Experience working in a Salesforce org with integrations, APIs, and third-party apps
- Excellent problem-solving and analytical skills
- Strong communication and presentation skills
- Ability to work independently and as part of a team in a fast-paced environment
- Strong organizational skills
- Experience with Sales Cloud, Service Cloud, Manufacturing Cloud, Data Cloud, Revenue Intelligence, CRMA
- Experience working in an Agile environment
- Familiarity with tools like JIRA, CPQ, Tableau, and Conga
- May require up to 20% travel
- Advanced Administrator (ADM 211) preferred
- Additional certifications (Platform App Builder, CPQ Specialist, or Advanced Administrator)
Benefits
- 401k plan
- Short-Term/Long-Term Disability
- Life Insurance
- Health, Dental, and Vision Insurance
- Paid time off
- Paid Holidays
- Opportunity for annual bonus
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
- This is a remote position, but candidates must be located in the state of Georgia within driving distance to the corporate office in the Perimeter area of Atlanta.
Company Overview
Company H1B Sponsorship