Note: The job is a remote job and is open to candidates in USA. Compunnel Inc. is recruiting for a contract Salesforce Administrator role supporting Randstad's business-critical digital product and lead management ecosystem. The role manages Salesforce operations, lead flows, integrations, incidents, data activities, releases, and stakeholder support while ensuring continuity of business-critical processes.
Responsibilities
- Hands-on Salesforce platform administration and troubleshooting
- Production incident management and resolution
- Monitor and troubleshoot lead flows, integrations, APIs, Salesforce Flows and automation
- Use Salesforce Data Loader or similar ETL tools for bulk updates, data validation, cleansing, reporting and operational support
- Manage and prioritize defects, incidents and enhancements through Jira
- Coordinate with development teams and drive issues through resolution
- Perform UAT and validate production releases
- Support dealer onboarding, territory/ZIP code updates and Salesforce integrations
- Work directly with dealer partners, media vendors and third-party technology partners to troubleshoot issues
- Provide clear communication and escalation of business-critical production issues
- Ability to independently investigate issues and work hands-on within Salesforce is critical
Skills
- Strong hands-on Salesforce administration/operations experience
- Production incident management
- Data Loader/ETL
- Salesforce Flow/automation
- API/integration troubleshooting
- Jira
- UAT and release validation
- Experience supporting lead-generation or lead-routing environments
Benefits
- 100% remote work
Company Overview
Company H1B Sponsorship