Note: The job is a remote job and is open to candidates in USA. Johnson Lambert is a progressive public accounting firm providing audit, tax, and advisory services to insurance, not-for-profit, and employee benefit plan industries. The Salesforce Administrator will own the firm's Salesforce platform as the single point of intake and platform owner, managing administration, security, Certinia support, releases, reporting, enablement, and external development partner coordination.
Responsibilities
- Platform administration and security
- Certinia PSA and ERP support
- Release and environment management
- Reporting and enablement
- Request intake and partner management
Skills
- Three to five years as a Salesforce Administrator. Sales Cloud and Lightning Experience. You have owned an org, not just worked tickets in one
- Experience supporting a professional services firm, and ideally an accounting or advisory firm. Hands-on experience with a professional services automation platform — Certinia, Kantata, Kimble, or TaskRay
- You can build a multi-step approval process or a record-triggered flow without help, and you can debug someone else's flow without rebuilding it
- You think in permission sets and permission set groups, and you understand why profile-based access becomes unmanageable
- Report types, custom report types, joined reports, and dashboards — including knowing when a report is the wrong answer
- You have been through release cycles on a managed package and you test before you deploy
- You can tell the difference between a fifteen-minute configuration change and a three-week project, and you say so before committing to a date
- This role is remote and is the only person in the seat. Documentation and written scopes are the job, not overhead
- Certinia specifically is a significant advantage
- Salesforce Administrator certification; Advanced Administrator or Platform App Builder is a plus
- Marketing Cloud Account Engagement (Pardot) administration
- Comfort with data loading tools such as Data Loader or Coefficient, and with SOQL for investigation
Benefits
- This position has the opportunity for tremendous growth within the firm.
- The right candidate will have interest in growing their skills and career within Johnson Lambert.
- All roles offered at Johnson Lambert are offered in a hybrid format, should you be in close proximity to one of our 8 office locations, or have the flexibility to work from home in a remote setting.
Company Overview
Company H1B Sponsorship