[Remote] Salesforce Administrator

Note: The job is a remote job and is open to candidates in USA. Acosta's CORE Foodservice team is a foodservice sales agency connecting brands with consumers across dining destinations. The Salesforce Administrator will configure, maintain, test, and enhance a customized Salesforce environment while supporting CRM optimization, reporting, data governance, user training, and business process improvements.

Responsibilities

• Configure and maintain custom objects, fields, page layouts, Lightning Record Pages, record types, validation rules, profiles, permission sets, custom permissions, and security settings
• Test and validate new features, enhancements, and system changes before deployment
• Partner closely with our third-party Salesforce development team on projects, enhancements, and issue resolution
• Support ongoing platform improvements and CRM optimization initiatives
• Learn and support a highly customized Salesforce environment and unique business processes
• Maintain data quality and support data governance efforts
• Manage performance scorecard processes for 500+ sales associates
• Extract data from Salesforce and process, validate, and analyze results using Excel
• Support Power BI reporting and dashboard publication
• Maintain data accuracy and integrity across reporting platforms
• Create user documentation, training materials, and job aids
• Deliver training sessions as needed
• Support escalated CRM-related questions and issues

Skills

• * 2+ years of Salesforce Administrator experience
• * Experience with Salesforce configuration, security, testing, and enhancements
• * Experience creating and maintaining custom objects, fields, page layouts, Lightning pages, record types, validation rules, profiles, and permission sets
• * Strong Excel skills and experience working with large datasets
• * Strong communication, organization, and problem-solving skills
• * Ability to manage multiple priorities and consistently meet deadlines in a remote environment
• * Salesforce Administrator Certification
• * Power BI experience
• * Foodservice, food distribution, sales operations, or CPG industry experience
• * Experience creating training materials and user documentation

Benefits

• Remote work

Company Overview

Acosta is a full-service sales and marketing agency in the consumer packaged goods industry. It was founded in 1927, and is headquartered in Jacksonville, Florida, USA, with a workforce of 10001+ employees. Its website is http://www.acosta.com/Home.aspx.

Company H1B Sponsorship

Acosta has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2022, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.