Note: The job is a remote job and is open to candidates in USA. Amplify is an education company that develops K–12 literacy, biliteracy, math, and science teaching and learning experiences. The Sales Support Specialist supports the sales team by creating quotes, managing pipeline data, providing remote client support, and coordinating with Sales, Product, and Marketing teams. The role also ensures quote compliance, maintains accurate systems and records, and resolves sales-related issues.
Responsibilities
- Collaborate with the sales team to understand customer needs and create accurate price quotes that align with those needs
- Ensure that all quotes comply with company policies, guidelines, and pricing standards
- Secure approval for any exceptions at various stages of the sales process
- Provide proactive support to the sales team, answering questions and resolving issues promptly
- Assist with pipeline management and system maintenance to ensure data accuracy and efficient workflow
- Offer remote, client-focused support as required, ensuring customer satisfaction
- Work effectively within a team, sharing responsibilities and collaborating on projects
- Handle additional related projects as assigned
Skills
- • BA/BS degree or equivalent work experience
- • 1-3 years of work experience in a related field
- • 1+ years of experience with CRM systems, preferably [Salesforce.com](http://Salesforce.com) (Salesforce advanced training is a plus)
- • Proven experience providing excellent customer service
- • Strong ability to maintain accurate records and documentation of business information
- • Ability to travel periodically (2-4 times a year for in-person meetings)
- • Proficiency with Google Suite
- • Proficiency with Macintosh operating systems and basic keyboard commands
- • 3+ years of professional work experience in the K-12 education space
- • Interest in self-improvement through industry research, training, and experience to enhance product and market knowledge
- • Availability to work until 5pm PST
Company Overview