Note: The job is a remote job and is open to candidates in USA. Advanced Solutions International, Inc. is a global software company serving not-for-profit and membership organizations with solutions including OpenWater, iMIS, TopClass, and Clowder. The Associate Sales Support Engineer supports sales efforts through pre-sales activities such as product demonstrations, product evaluations, discovery calls, client discussions, and sales documentation.
Responsibilities
- Collaborate with the sales team to provide support in pre-sales activities, including demo preparation, answering product-related inquiries, and assisting with RFP responses and proposal development and other documentation-related tasks
- Observe and learn demo techniques and become familiar with the master demo system, gradually take on more responsibilities in demo presentations and assisting current Sales Support Engineers in demo presentations
- After training, conduct practice demos for partners interested in our products, ensuring a seamless and engaging experience that highlights the value and capabilities of OpenWater software and all ASI’s products
- Assist in the creation and maintenance of product demo videos especially in the Consensus platform
- Meet with clients and prospects to review and discuss specific product functionality questions
- Maintain demo scripts for OpenWater ASI software solutions as required
- Maintain up-to-date knowledge of all of ASI’s products, sales policies, and procedures to ensure a high level of customer service
- Perform other job-related duties that may be assigned from time to time
Skills
- • Bachelor's degree in a relevant field or related experience
- • Previous experience in sales support, customer service, or a similar role
- • Strong communication and presentation skills
- • Ability to learn quickly and adapt to new technologies and products
- • Excellent organizational and time management abilities
- • A proactive mindset with a passion for contributing to team success
Benefits
- Bonuses for eligible positions
- Generous Paid Time Off
- Medical, Dental, and Vision Insurance
- Life and AD&D Insurance
- Flexible Spending Account
- Healthcare Savings Account
- Wellness Benefits
- 401k Retirement Plan with Discretionary Match
- Opportunities for Professional Growth and Development
- Volunteer Time Off
- Study Leave
- Employee Assistance Program
- Hybrid/Remote Work
Company Overview