Note: The job is a remote job and is open to candidates in USA. The Garland Company, Inc. is seeking a Sales Representative to participate in a hands-on sales apprenticeship program. The role focuses on developing customer relationships, increasing sales, penetrating assigned markets, presenting roofing products and services, and resolving customer needs while working toward sales objectives.
Responsibilities
- Promotes/sells/secures orders from prospective customers through a relationship-based approach
- Demonstrates products and services to potential customers and assists them in selecting those best suited to their needs
- Provide high-quality customer service to accounts who have questions regarding their invoices by means of phone calls, emails, and/or in-person meetings
- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services
- Makes telephone calls and in-person visits and presentations to existing and prospective customers
- Researches sources for developing prospective customers and for information to determine their potential
- Develops clear and effective written proposals/quotations for current and prospective customers
- Expedites the resolution of customer problems and complaints
- Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups
- Analyzes the territory/market’s potential and determines the value of existing and prospective customers’ value to the organization
- Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities
- Identifies advantages and compares organization’s products/services
- Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment
- Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
- Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas
- Participates in trade shows and conventions
- Other duties as assigned
Skills
- Possession of at least a high school diploma is required
- Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach)
- Must be results-orientated and able to work both independently and within a team environment
- Must possess excellent verbal and written communication skills
- Proficiency in using Microsoft Office Suite applications and contact management software
- Must possess a valid driver's license
- Must be able to travel to client meetings
- A post-secondary degree is preferred
Benefits
- A dedicated sales leader will teach, coach, and provide feedback to the Sales Apprentice.
- Two-year apprenticeship program with opportunities to learn and grow within the organization.
Company Overview