Note: The job is a remote job and is open to candidates in USA. Qatar Airways is an international airline recruiting a Sales Operations Specialist to manage sales operations across the Americas. The role oversees Group Sales, sales support, systems, administration, performance reporting, revenue targets, team management, and continuous improvement initiatives.
Responsibilities
- Responsible for driving and implementing the sales operations strategy in collaboration with regional management team
- Responsible for the delivery Group Sales revenue target
- Manage the Sales Operations Function with responsibility for Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration
- Develop and manage sales operations performance reports
- Recommend and lead continuous improvement initiatives in sales processes with a focus on customer value through customer feedback both external and internal
- Provide the direction and external insight to ensure the continuous development of the performance metrics to drive data driven decision-making
- Regularly evaluate the team’s objectives, plans, procedures and practices, and makes appropriate changes if needed
Skills
- Minimum 4 years of commercial and operational managerial experience within Travel/Aviation/hospitality
- Exceptional knowledge of airline processes (e.g. Pricing/Distribution technology), systems (e.g. Amadeus, GDS)
- Strong problem-solving capability, efficiency-oriented mind-set and continuous improvement mind-set
- Proven experience managing a team
- Ability to delegate work, set clear direction and manage workflow
- Strong mentoring and coaching skills
- Excellent relationship building and communication skills
- Candidates must be U.S. Citizens and legally authroized to work in the United States
Benefits
- Home-based role
- Opportunities to grow and build skills and experience
- Opportunity to be part of an international community
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