Note: The job is a remote job and is open to candidates in USA. Samsara is a company providing a Connected Operations Cloud that uses Internet of Things data to improve the safety, efficiency, and sustainability of physical operations. The Senior Sales Operations Analyst will own project-level workstreams supporting Enterprise Account Executives, use data, AI, and automation to improve sales processes, and deliver reporting and recommendations that support decision-making.
Responsibilities
- Own project-level workstreams end-to-end that enable the Enterprise Sales team to spend more time in the field
- Partner with Sales Operations leaders and Account Executives to refine the intake and prioritization process for sales requests, reducing friction in the pipeline
- Identify pain points for Enterprise sellers and propose practical solutions that improve their day-to-day effectiveness
- Serve as the go-to source for project-level data and reporting — building dashboards, analyses, and recommendations that inform decisions
- Collaborate across internal departments (e.g., Deal Desk, Finance, Legal, Sales Strategy, GTM Systems) to execute improvements that increase revenue and profitability for Enterprise customers
- Define project-level strategy and roadmap within function-wide workstreams, and represent progress, results, and next steps to Sales Ops leadership and sales stakeholders
- Use AI to be the most efficient version of yourself — automating the routine, speeding up analysis, and getting to answers faster
- Build KPIs in coordination with your manager, track performance against them, and proactively flag risk
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Skills
- This is a remote position open to candidates residing in the US** **except** **the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area
- * **You want to impact the industries that run our world:** Your efforts will result in real-world impact — helping to keep the lights on, get food into grocery stores, and, most importantly, ensure workers return home safely
- * **You have an innate curiosity about how businesses work:** One day you'll dig into a workstream for waste management accounts and the next for food distribution. Our strongest Sales Ops team members seek to understand the ins and outs of the businesses they support in order to make a bigger impact
- * **You love turning data into action:** You can pull the right data, tell a clear story with it, and translate findings into recommendations that sales leaders can act on
- * **You build genuine relationships with your stakeholders:** You earn trust across Sales, Deal Desk, Finance, Legal, and Strategy — and you use those relationships to drive consensus on project decisions
- * **You want to be with the best:** Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before
- * **You are a team player:** At Samsara, Sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team
- * 4–6 years of experience in a Sales Operations, Revenue Operations, or similar analytical/operations role in a dynamic environment
- * Demonstrated ability to own project-level workstreams end-to-end with minimal guidance, including monitoring metrics post-launch and addressing follow-on challenges
- * Strong written communication tailored to specific audiences, and the ability to present analysis and recommendations live to senior leaders and respond to follow-up questions
- * Proficiency in Salesforce.com and working familiarity with the broader sales technology ecosystem
- * Experience with Lead-to-Cash systems and business processes
- * Strong analytical skills and comfort working with sales data — able to act as the go-to source for project-level data sources and reporting
- * Ability to bridge differing perspectives across stakeholders and drive to consensus on project decisions
- * Excellent critical thinking skills to understand sales policies and processes at the company, team, and sales rep level
- * Bachelor's degree or higher; business, finance, economics, or engineering focus is a plus
- * Salesforce CPQ experience and/or Salesforce administrator experience
- * Experience supporting Enterprise or large-segment sales teams
- * Concrete examples of AI-driven solutions they've built or implemented to improve operational workflows, analyses, or reporting
- * Ability to translate between technical stakeholders and business leaders — explaining complex issues to different audiences seamlessly
- * Experience in a Sales Operations or other support function supporting a public sector sales team (e.g., state/local government, K–12, higher education, or federal) is a plus
- * Familiarity with Product Management and/or Six Sigma best practices (nice-to-have, not required)
Benefits
- Performance-based bonus/variable pay
- Equity (for eligible roles)
- A flexible, employee-led remote model
- A professional development stipend
- Comprehensive health plans
- Parental leave plans
Company Overview