Note: The job is a remote job and is open to candidates in USA. The organization is seeking a Sales Operations Manager for a remote role working Eastern Time hours. The role owns Sales Operations and HubSpot, manages distributor and retailer onboarding, oversees product data and compliance systems, improves sales processes, coordinates commercial event logistics, and leads cross-functional execution and a direct report.
Responsibilities
- Own Sales Operations and HubSpot end-to-end, including pipelines, automations, dashboards, reporting, and data hygiene
- Lead distributor, customer, and retailer onboarding, including New Item Forms, item setup, vendor portals, compliance, and timelines
- Manage product data and compliance across 1WorldSync, Syndigo, IX-ONE, FoodLogiQ, FSVP, Costco Vendor Portal, and COIs
- Own the Sales Communication Wire and weekly sales cadence, ensuring strong cross-functional communication and follow-through
- Build and improve sales processes and automations that reduce administrative work for the sales team
- Oversee trade shows, samples, mockups, and commercial event logistics
- Partner across Sales, Finance, Supply Chain, Quality, Marketing, and Operations to identify and resolve bottlenecks
- Manage and develop the Sales Support Coordinator based in Buenos Aires
Skills
- 5+ years of CPG Sales or Commercial Operations experience, ideally within food & beverage
- Hands-on distributor and retailer setup experience, ideally with KeHE, UNFI, Dot Foods, and major national retailers
- Strong knowledge of New Item Forms, item setup, product data syndication, and vendor compliance
- Advanced HubSpot or comparable CRM ownership, including pipelines, automations, dashboards, and data hygiene
- Experience with 3+ key platforms/processes such as 1WorldSync, Syndigo, IX-ONE, FoodLogiQ, FSVP, Costco Vendor Portal, or COIs
- Proven systems builder who thrives in a lean, scrappy environment and can create processes from scratch
- Comfortable owning both systems strategy and hands-on execution, including trade shows, samples, and mockups
- Daily user of AI/automation tools such as Claude, Gemini, Zapier, Make, or similar
- Proactive, detail-oriented communicator comfortable working cross-functionally and managing one direct report
Benefits
- Remote role with ET hours
Company Overview