Note: The job is a remote job and is open to candidates in USA. Africa Jobs Fund is the hiring organization for this role. The Sales Operations Lead supports and optimizes sales processes and systems by analyzing sales data, maintaining CRM and pipeline reports, refining workflows, coordinating customer interactions, and developing strategies, procedures, and dashboards.
Responsibilities
- Tracking and analyzing sales data, maintaining CRM and pipeline reports, and generating insights to improve performance and efficiency
- Collaborating with sales and partnership teams to refine workflows, coordinate customer interactions, and ensure timely follow-up and documentation
- Contributing to the design of sales strategies, standard operating procedures, and reporting dashboards to support decision-making across the organization
Skills
- Candidates should possess strong Analytical Skills, including data analysis, reporting, and the ability to derive actionable insights
- Candidates should possess excellent Communication skills to collaborate with internal stakeholders and convey complex information clearly
- Candidates should possess Customer Service skills to support partners and stakeholders with responsiveness, professionalism, and problem-solving
- Candidates should possess Sales and Sales Operations skills, including pipeline management, CRM usage, and process optimization
- Experience with CRM or sales enablement tools, and proficiency in spreadsheets or analytics software
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a remote setting
- Bachelor's degree in Business, Economics, Management, or a related field, or equivalent practical experience
- Prior experience in impact-driven organizations, venture building, or emerging markets is an advantage
Benefits
- Part-time role
- Remote role
Company Overview