Note: The job is a remote job and is open to candidates in USA. YO AI Labs is seeking an experienced Sales, Revenue, or Customer Success Operations professional with strong CRM expertise. The role focuses on configuring and managing business systems, improving workflows and data accuracy, maintaining reporting, and supporting revenue operations across SaaS environments.
Responsibilities
- Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools
- Manage revenue tools including quoting, billing, ticketing, and project management systems
- Build and optimize sales and customer success workflows
- Maintain accurate data and reporting across connected systems
- Identify and resolve operational or policy-related challenges
- Create clear documentation, reports, and process guidelines
- Support system adoption and operational improvements
Skills
- 4+ years of experience in Sales, Revenue, or Customer Success Operations
- Hands-on CRM configuration and management experience
- Experience with at least two revenue-related tools outside the CRM
- Strong operational judgment and problem-solving skills
- Excellent written and verbal communication
- Strong understanding of data accuracy, reporting, and workflow management
Benefits
- Remote work arrangement
Company Overview