Note: The job is a remote job and is open to candidates in USA. VMG Health is a company that supports a nationwide network of clients in the healthcare industry. They are seeking a motivated and detail-oriented Sales Operations Coordinator to assist in strengthening client relationships and improving operational efficiency through various sales support activities.
Responsibilities
- Support the sales operations team in developing and maintaining strong client relationships across the healthcare industry
- Attend internal account planning meetings to gain an understanding of VMG Health’s clients, services, and consultative sales approach
- Serve as an administrator of HubSpot CRM, ensuring the accuracy and integrity of client accounts, contacts, opportunities, and sales activities
- Maintain detailed records of client interactions, meeting notes, lead tracking, pipeline activity, and business development efforts within the CRM
- Coordinate follow-up activities, summarize notes into actionable follow up/next steps, and assist with coordination of client-facing outreach documentation
- Generate and maintain reports related to pipeline activity, business development initiatives, and revenue performance
- Collaborate with consultants, practice leaders, and sales team members to support client engagement and business development efforts
- Identify opportunities to improve CRM utilization, reporting, and internal processes that enhance operational efficiency
- Provide administrative and operational support to the sales operations team while developing a comprehensive understanding of VMG Health's service offerings and client engagement model
- Progressively assume greater responsibility for client relationship management and business development activities as experience and proficiency increase
Skills
- Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field, or equivalent professional experience
- One (1) to three (3) years of experience in sales support, account management, customer success, business development, consulting, or a related professional environment
- Experience utilizing HubSpot or another customer relationship management (CRM) platform
- Strong organizational and time management skills with exceptional attention to detail
- Excellent verbal and written communication skills with the ability to interact professionally with clients and internal stakeholders
- Demonstrated ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Strong analytical and problem-solving skills with an aptitude for learning new systems and technologies
- A proactive, collaborative approach and a demonstrated desire to build a career in client relationship management
- Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
- Exposure to professional services, consulting, healthcare, or B2B sales environment
- Experience supporting business development, sales operations, or client relationship activities
- Familiarity with reporting, pipeline management, or sales analytics
Company Overview