Note: The job is a remote job and is open to candidates in USA. Dynamix is seeking a Sales Operations Coordinator to handle sales-cycle requests from end customers, partners, and global offices. The role processes orders, supports customer inquiries and sales opportunities, maintains sales records, and assists the Sales Department with administrative tasks.
Responsibilities
- Receive and process sale orders online, or via phone and email
- Contacting customers by phone or email to answer queries and obtain missing information
- Checking the accuracy of orders, including contact details and payment information
- Issuing sales transaction invoices
- Responding to sales opportunities such as contract renewals
- Maintaining sales records
- Compiling monthly sales reports
- Liaise with other departments, and research new opportunities
- Supporting the Sales Department with other administrative tasks, if requested
- Direct feedback from customers to other departments
Skills
- Experience in a sales environment
- Advanced administrative skills
- Capable to prioritize by time zone
- High school diploma, GED or Associate Degree in Sales, Account Management, Administration or similar
- Speaking and writing fluent English
- Minimum of 1 year experience in an administrative role
- Exceptional interpersonal and customer service skills
- Advanced knowledge of administrative recordkeeping
- Proficiency with spreadsheet software and CRM platforms
- Motivated, articulate, and well-spoken
- Detail oriented and capable of multi-tasking
- Analyze the client issue and only sell with a professional approach
- Be result driven with a high perseverance to achieve sales targets
- A proactive team player that pays attention to details
- Able to provide a hands-on approach
- Be transparent and communicative
Benefits
- A lot of opportunities to develop yourself within the company
- A diverse and international team across 3 continents
- A fun and informal environment
- A flexible and remote-friendly company
Company Overview