[Remote] Sales Operations Associate (64097)

Note: The job is a remote job and is open to candidates in USA. Center for the Collaborative Classroom is seeking a Sales Operations Associate to support its overall sales and marketing efforts. The role conducts market research, prospecting, lead qualification, CRM management, account research, and business development support to improve sales productivity and pipeline generation.

Responsibilities

• The SOA focuses on research & analysis of funding opportunities and market segments aligned with the Ideal Customer Profile to identify growth opportunities by generating reports (Salesforce, Burbio, and market intelligence tools) to prioritize outreach, and sales activities
• The SOA conducts outbound prospecting, manages inbound leads to identify and qualify prospective customers, identifies key decision-makers, maintains early-stage prospect relationships and documents prospect engagement to support effective opportunity management and continued sales progression
• The SOA partners with the Business Development Team to support account segmentation by state, program, customer type, and organizational priorities while collaborating with marketing, Product, and Sales teams on business development campaigns and strategic initiatives that improve sales productivity, and pipeline generation

Skills

• Bachelor's degree in Business, Marketing, Communications, Education, or a related field, or equivalent professional experience
• 2+ years of experience in business development, inside sales, sales support, customer success, or a related sales role, preferably within K–12 education, literacy, curriculum, or education technology
• Experience using Salesforce or other CRM platform managing customer accounts, opportunities, and sales activities
• Experience with outbound prospecting, lead qualification, and customer research
• Strong research, analytical, and problem-solving skills
• Strong written & verbal communication skills, including confidence engaging prospective customers by phone and email
• Proficiency with Microsoft Office and Google Workspa

Company Overview

Center for the Collaborative Classroom is a non profit organization for students. It was founded in 1980, and is headquartered in Alameda, California, USA, with a workforce of 51-200 employees. Its website is https://www.collaborativeclassroom.org/.