Note: The job is a remote job and is open to candidates in USA. Hillcrest Connect Solutions is a technology-driven third-party logistics provider delivering end-to-end supply chain solutions. The Sales Logistics Specialist supports sales activities by coordinating shipment planning, tracking orders, preparing quotes, resolving issues, and optimizing logistics solutions for clients. The role also maintains accurate systems and documentation, collaborates with internal and external stakeholders, and recommends process improvements.
Responsibilities
- Supporting sales activities by coordinating logistics operations for new and existing clients
- Managing shipment planning, tracking order status, and ensuring accurate documentation and timely delivery across multiple carriers and modes
- Collaborating with sales, operations, and customer service teams to prepare quotes, analyze freight options, and optimize logistics solutions based on client needs and cost considerations
- Responding to client inquiries, resolving shipment issues, updating systems with current shipment and pricing information, and maintaining clear communication with internal and external stakeholders
- Contributing to continuous process improvement by monitoring performance metrics and recommending enhancements to logistics workflows and customer experience
Skills
- Strong Communication and Customer Service skills to manage client relationships, provide timely updates, and resolve issues professionally
- Proficiency in Sales and account support, including preparing quotations, identifying logistics solutions, and supporting revenue growth initiatives
- Experience in Logistics Management and Freight Forwarding, including shipment coordination, carrier selection, and documentation handling
- Ability to work effectively in a remote environment, with strong organizational skills and attention to detail
- Familiarity with logistics software, TMS/WMS, and basic data analysis for tracking performance and optimizing processes
- Associate or bachelor's degree in Business, Logistics, Supply Chain Management, or a related field, or equivalent practical experience
- Relevant experience in 3PL, supply chain, or transportation operations is preferred
- Book of business is a plus but not required
Benefits
- Full-time remote role
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