Note: The job is a remote job and is open to candidates in USA. Echo is seeking a Sales Engineer to serve as a technical expert and trusted advisor throughout the sales cycle. The role partners with Sales, Product, and Engineering to understand customer needs, demonstrate product value, design technical solutions, support evaluations, and help close strategic deals.
Responsibilities
- Partner with Account Executives throughout the full sales cycle, from discovery to close
- Lead technical discovery calls to understand customer environments, challenges, and requirements
- Deliver compelling product demos and presentations tailored to customer use cases
- Design and explain technical solutions that align with customer needs and business goals
- Answer technical questions, handle objections, and support RFPs / security questionnaires
- Act as the voice of the customer, providing feedback to Product and Engineering teams
- Support proof of concepts (POCs) and trials, ensuring successful evaluations
- Stay up to date on Echo’s product, roadmap, and competitive landscape
Skills
- 4+ years of experience as a Sales Engineer, Solutions Engineer, or similar pre-sales role
- Strong technical background with the ability to quickly understand complex systems
- Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences
- Customer-first mindset with strong problem-solving skills
- Comfortable working in a fast-paced startup environment and wearing multiple hats
- Ability to work cross-functionally with Sales, Product, and Engineering
- Experience working with cloud environments (AWS, GCP, Azure) – advantage
Company Overview
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