Note: The job is a remote job and is open to candidates in USA. Hex is redefining how teams work with data through a collaborative analytics platform combining notebooks, apps, BI, and AI-native workflows. The Mid-Market Sales Engineer will partner with prospects and Account Executives to lead technical evaluations, demonstrate Hex’s value, manage technical reviews, and provide product feedback to support customer adoption and product direction.
Responsibilities
- Serve as a trusted technical advisor to data teams & leaders (think: Data Scientists, Analysts, Data Platform Leads, etc.) and build strong relationships to help them get the most out of Hex during their evaluations
- Own the technical sales cycle and work with end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
- Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
- Inform the product roadmap by synthesizing product feedback from prospects to share with internal Engineering & Product teams
- Project manage the architecture, security, and technical reviews that prospects require
- Develop content to support users who are a part of evaluations ie. demo projects, documentation, videos, etc
- As needed, travel to customer on-sites and marketing events to deliver demos and build strong customer relationships
Skills
- 4+ years of professional work experience
- 2+ years in a Sales Engineer, Solutions Engineer, or similar customer-facing technical role
- Experience working with Mid Market customers (250-2500 employees)
- Experience with land POC/Technical Sales Motions
- Familiarity with data science tooling and workflows, including SQL, and BI tools (Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.)
- A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
- You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
- A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver
- Experience or interest in working in an early-stage startup environment
Benefits
- Equity
- Comprehensive health benefits
- Flexible paid time off
Company Overview
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