Note: The job is a remote job and is open to candidates in USA. Keeper Security is a fast-growing cybersecurity software company protecting organizations and individuals globally with zero-trust and privileged access management solutions. The Sales Engineer, MSP will own technical relationships with MSP and MSSP partners across the pre-sales and post-sales lifecycle, leading discovery, demonstrations, proof-of-concepts, integrations, onboarding, and partner enablement.
Responsibilities
- Own the technical pre-sales process for MSP and MSSP opportunities, from discovery through proof-of-concept to close
- Conduct technical discovery to understand partner service offerings, RMM/PSA stack, customer mix, compliance requirements, and security service gaps
- Build and deliver tailored demos of Keeper's MSP console, KeeperPAM, and key integrations for both partner technical teams and their end-customer audiences
- Address technical questions, objections, and competitive comparisons (e.g., N-able, Barracuda MSP, Acronis Cyber Protect, Dashlane Business) with confidence
- Support product trials, proof-of-concept engagements, and onboarding through technical close
- Serve as the internal subject matter expert on MSP business models, managed security service delivery, and the partner technical landscape
- Advise on RMM, PSA, and security stack integrations relevant to partner environments
- Relay partner feedback, integration gaps, and market insights to product and engineering teams
- Stay informed about industry trends, the competitive landscape, MSP business models, and emerging cybersecurity technologies
- Participate as part of the MSP sales team to achieve or exceed partner recruitment, pipeline, and revenue goals
- Contribute to company objectives in creative, collaborative, and effective ways
- Travel to partner and customer meetings locally and nationally, including renting or operating a vehicle on behalf of the company when necessary (up to 50%)
Skills
- * 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
- * Direct experience working with or inside a Managed Service Provider or Managed Security Service Provider
- * Strong understanding of the MSP business model, including recurring services, partner enablement, customer onboarding, and scalable solution delivery
- * Excellent communication and interpersonal skills, and a strong entrepreneurial drive
- * Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
- * Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
- * Technical background in networking and security applications as well as cloud technologies (AWS, Azure, GCP)
- * Bachelor's degree in Computer Science, Engineering, or a related field or equivalent work experience
- * Willingness to travel up to 50%
- * Industry certifications: CompTIA Security+, Microsoft SC-900/AZ-900, or vendor-specific MSP/security certifications
- * Experience with Privileged Access Management and/or Identity Security
- * Scripting experience (PowerShell, Python, or Bash) for integration and automation use cases
- * Experience with Keeper Security products or competitive platforms (e.g., N-able Passportal, ITGlue/MyGlue, Acronis
- * Familiarity with compliance frameworks relevant to MSP customers: SOC 2, HIPAA, CMMC, or CIS Controls
- * Experience providing solutions to and understanding the requirements of Enterprise Customers
- * Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions
Benefits
- Medical, Dental & Vision (Inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
- Voluntary Short/Long Term Disability Insurance
- 401k (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
- This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
Company Overview
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