Note: The job is a remote job and is open to candidates in USA. Sprout is a global IT hardware retirement provider serving hyperscaler and enterprise clients through IT asset disposition, certified destruction, and responsible recycling solutions. The Sales Engineer will act as a technical solution expert throughout the sales cycle, designing data center services solutions, presenting to clients, responding to RFPs, and collaborating with internal teams to ensure deliverable proposals.
Responsibilities
- Partner closely with Sales Representatives throughout the sales cycle, serving as the technical solution expert on client calls and meetings
- Customize and tailor presentations, proposals, and solution decks to address each prospective client's specific data center environment and needs
- Deliver presentations directly to clients and prospects, clearly articulating Sprout's service capabilities and value proposition
- Scope and design solutions covering physical decommissioning, EOL spares capacity management/harvest, and OEM/VAR RMA management
- Advise on and support logistics management for ITAD and spares, including chain-of-custody and secure transport considerations
- Provide subject-matter expertise on server installation, TPM break/fix, hardware troubleshooting, and data wipe/destruction methodologies
- Respond to RFPs/RFIs and technical questionnaires with accurate, compelling, and compliant technical content
- Build trusted relationships with client technical stakeholders (data center managers, IT operations, procurement) to support deal progression
- Collaborate with operations, engineering, and delivery teams to ensure proposed solutions are deliverable and priced appropriately
- Stay current on industry trends, OEM/VAR practices, and evolving data center hardware lifecycle standards
Skills
- 10+ years of relevant experience within a technology services company, OEM, or VAR
- Direct experience providing solutions to hyperscale DC operators and the tier below hyperscale
- Demonstrated hands-on experience with physical decommissioning of data center environments
- Experience with EOL spares capacity management and parts harvesting
- Working knowledge of OEM/VAR RMA management processes
- Experience with logistics management for ITAD (IT Asset Disposition) and spares
- Hands-on experience with server installation
- Experience performing TPM (Third-Party Maintenance) break/fix support
- Strong hardware troubleshooting skills across server, storage, and networking equipment
- Experience with secure data wipe and data destruction methods and standards
- Excellent written and verbal communication skills, with confidence presenting to external clients
- Demonstrated ability to customize and deliver presentations tailored to a specific audience
- Comfortable operating in a client-facing, sales-support capacity alongside quota-carrying Sales Reps
- Prior experience in a Sales Engineer, Solutions Engineer, or Solutions Consultant role
- Familiarity with data center relocation and lifecycle management projects
- Industry certifications related to data destruction, asset disposition, or hardware maintenance (e.g., NAID AAA, R2, e-Stewards)
- Experience responding to formal RFP/RFI processes
Company Overview