Note: The job is a remote job and is open to candidates in USA. Ethena is a compliance training company that customizes training to fit unique organizational needs. They are seeking a Sales Engineer to serve as a technical partner, helping to connect their product with customer outcomes and supporting the sales team.
Responsibilities
- Partner with AEs and CSMs during the sales cycle to understand customer needs, demo Ethena's platform, and help build proposals that address customer pain points
- Help maintain and refine the Ethena demo environment so it reflects our latest AI features, use cases, and real-world client setups
- Build custom walkthroughs, prototypes, and tailored demos for deals, such as custom content builds, course-editing demonstrations, and integrations
- Translate product, content, and AI feature specs into customer-ready language, both in live calls and in sales assets
- Build a deep understanding of our solutions and field technical and implementation questions on topics such as data security, HRIS integrations, and customization, escalating the most complex to your manager
- Draft responses for RFPs, pilots, and security reviews
- Collect real-time feedback from prospects and relay it back to Product and Engineering
- Create and maintain sales-ready assets such as talk tracks, decks, video tutorials and Looms, and objection handling
- Enable AEs and CSMs on new product updates, features and functionality
Skills
- Some experience in a Sales Engineering, Sales, Implementation, or technical customer-facing role at a SaaS company
- Ability to tell a clear story with a technical product, especially on calls with HR, IT, Security, and Legal stakeholders
- Exposure to the discovery and technical demo stages of a sales cycle
- An ownership mindset: you'll grow into being a go-to resource on demos, pre-sales technical support, and product fluency
- Credibility with sales reps and the comfort to work closely with leadership
- Bias toward clarity, fast execution, and iteration over polish
- Familiarity with, or the ability to quickly learn, AI-powered tools, APIs, and enterprise integrations (LMS, HRIS, SSO, etc.)
- A self-starter who takes ownership with a 'roll up your sleeves' mentality, is comfortable with ambiguity, and proactively surfaces problems and solutions
- Passion for what we're building here at Ethena and strong alignment with our core values
Benefits
- We provide unlimited PTO.
Company Overview