Note: The job is a remote job and is open to candidates in USA. RapidScale delivers secure, reliable managed and advisory services across private, public, and hybrid cloud environments, combining cloud, cybersecurity, AI, managed services, and professional services. The Sales Enablement Manager will drive operational excellence across indirect go-to-market motions by designing scalable processes, improving partner operations, developing reporting, and coordinating cross-functional initiatives that support partner-driven growth.
Responsibilities
- Support operational initiatives across RapidScale's indirect routes to market, including Channel, Cox Business, Alliances, and strategic partner organizations
- Partner with business leaders to identify operational improvements that increase partner productivity and business performance
- Develop scalable operational processes that support continued growth of partner programs
- Design, document, and continuously improve business processes supporting partner lifecycle management, opportunity management, partner engagement, and program execution
- Identify operational bottlenecks and implement solutions that improve efficiency and consistency
- Support cross-functional process alignment across Sales, Marketing, Finance, Customer Success, Product, and Revenue Operations
- Support operational execution of partner programs, incentives, onboarding, governance, and business planning
- Coordinate program rollouts and operational readiness across internal and external stakeholders
- Ensure operational consistency across multiple partner types and routes to market
- Develop dashboards, KPIs, and reporting that measure partner performance, pipeline, revenue contribution, and operational health
- Analyze business trends to identify opportunities for growth and process optimization
- Deliver executive reporting that supports strategic decision making
- Partner closely with Alliances, Channel Sales, Cox Business, Marketing, Finance, Product Management, Customer Success, and Sales Operations
- Coordinate cross-functional initiatives supporting indirect revenue growth
- Support organizational change management related to new programs, systems, and business processes
- Maintain operational documentation, business rules, and process standards
- Support CRM data quality, reporting accuracy, forecasting, and operational compliance
- Recommend improvements to systems, workflows, and technology that enhance partner operations
Skills
- This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
- Bachelor's degree in a related discipline and 6 years' experience in a related field
- The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
- Experience in Partner Operations, Channel Operations, Sales Operations, Revenue Operations, Business Operations, or a related function
- Experience supporting indirect sales organizations, partner ecosystems, or alliance programs
- Experience improving business processes and driving operational excellence
- Strong analytical and problem-solving skills with experience interpreting business performance data
- Experience creating executive dashboards, KPIs, and operational reporting
- Experience working within CRM platforms and business reporting tools
- Experience supporting cloud, managed services, SaaS, or enterprise technology organizations
- Experience supporting Channel, Cox Business, Alliances, hyperscalers, or strategic partner ecosystems
- Familiarity with Salesforce, Power BI, Tableau, CRM analytics, or similar reporting platforms
- Experience designing partner programs, operational governance, and business planning processes
- Experience working with AWS, Microsoft Azure, Google Cloud, VMware, or other enterprise technology partners
- Experience supporting multi-route-to-market organizations
Benefits
- Comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
- Opportunities for employment and advancement to all team members.
Company Overview