Note: The job is a remote job and is open to candidates in USA. Cedar Financial helps businesses build high-performing teams through remote talent and managed operational solutions. This role is responsible for acquiring and onboarding new staffing, staff augmentation, and BPO clients, managing the full sales cycle, and growing existing accounts. The position also involves AI-enabled prospecting, CRM pipeline management, consultative selling, and coordination with recruitment and delivery teams.
Responsibilities
- Identify, prospect, and acquire new clients for staffing, staff augmentation, or BPO services, with particular focus on specialized/niche verticals — including healthcare, IT, skilled trades, ARM (Accounts Receivable Management/collections), finance & accounting, and other high-growth or high-compliance segments — where demand is outpacing the broader market
- Use AI-enabled prospecting tools (intent signal platforms, LinkedIn/job-board scanning tools, account research automation) to identify active hiring signals and build a qualified pipeline — firms using AI meaningfully in BD are significantly more likely to grow revenue
- Own the full sales cycle: prospecting, pitching, proposal development, negotiation, contract closure (MSAs, SOWs, rate cards), and client onboarding
- Position solutions around quality, compliance, and skills-based matching rather than speed alone, reflecting what buyers are now prioritizing
- For BPO/staff augmentation deals, be conversant in dedicated-team delivery models and nearshore (Latin America) options, both of which are gaining share over traditional offshore/shared-agent models for US clients
- Coordinate with recruitment/delivery teams to ensure onboarding meets SLA and compliance expectations
- Maintain and grow existing accounts through upselling/cross-selling, particularly into adjacent service lines (RPO, dedicated offshore/nearshore teams, project-based delivery)
- Track pipeline and forecasts in CRM; report on conversion rates given the tighter, more competitive acquisition environment
- Stay current on niche specialization and M&A trends shaping buyer expectations and competitive positioning
Skills
- 5–10 years of B2B sales/business development experience in staffing, staff augmentation, or BPO/RPO, with a track record of new client acquisition and onboarding (not just account management)
- Demonstrated ability to hit targets in a slower-growth, higher-selectivity market — consultative rather than purely volume-driven selling
- Working knowledge of AI-assisted sales/prospecting tools; comfort adapting workflow as agentic AI tools become standard in BD
- Understanding of skills-based hiring and how to sell it as a differentiator to clients who increasingly prioritize verified competency over resume volume
- Familiarity with nearshore/offshore/dedicated delivery models, especially Latin America nearshoring for US-facing BPO work
- Strong negotiation skills across MSAs, SOWs, and rate structures
- CRM proficiency (Salesforce, HubSpot, Zoho, or similar)
- Willingness to travel for client meetings
- Bachelor's degree in Business, Marketing, or related field (MBA a plus)
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