Note: The job is a remote job and is open to candidates in USA. EPR FireWorks is a leading provider of cloud-based software for fire and emergency medical services. They are seeking a driven Sales Development Representative to engage prospects and build a qualified sales pipeline for Account Executives in the GovTech and first-responder market.
Responsibilities
- Pipeline Generation: Proactively identify, research, and engage new prospects within assigned government and first-responder territories, converting cold outreach and marketing-sourced leads into qualified opportunities and demos for Account Executives
- Lead Management: Respond promptly to inbound inquiries, event and tradeshow leads, and marketing campaigns, ensuring every contact is qualified, tracked, and advanced through defined cadences
- Outbound Execution: Execute high-volume, multi-channel outreach (calls, email, LinkedIn, and cadences) daily using sales automation tools; consistently meet or exceed activity and meeting quotas
- Territory Collaboration: Partner closely with Account Executives to align on territory priorities, hand-off processes, and opportunity follow-up to maximize conversion and pipeline quality
- CRM Discipline & Reporting: Maintain accurate, timely records of all activities, conversations, and lead statuses within the CRM; provide daily activity summaries and performance reporting
- Market Intelligence: Stay informed on GovTech trends, procurement cycles, and first-responder challenges to tailor outreach and messaging for relevance and credibility
Skills
- 1–3 years of experience in B2B sales or SaaS lead generation, with a solid grasp of outbound prospecting, pipeline development, and CRM best practices
- Proven ability to create qualified opportunities through disciplined outreach and effective discovery — driving demos and pipeline growth for Account Executives
- Strong command of modern sales tools and cadences (CRM, sequencing, email automation, and data enrichment platforms) with a focus on measurable activity and results
- Self-motivated, goal-oriented professional who thrives in fast-paced, high-volume environments and balances persistence with thoughtful, tailored outreach
- Data-driven approach to daily performance, using activity metrics, conversion rates, and pipeline feedback to continuously improve efficiency and effectiveness
- Curious, tech-forward learner who embraces new tools, automation, and AI-based insights to improve targeting, personalization, and productivity
- Experience in GovTech, public safety, or SaaS sales preferred, with familiarity navigating government or first-responder decision processes and procurement timelines
- Self-starter with an entrepreneurial mindset — takes initiative, owns outcomes, and thrives on achieving measurable daily and monthly goals
- Clear, confident communicator who can tailor messages to different personas — from frontline responders to department leaders
- Creative, resourceful problem solver who approaches challenges with curiosity, adaptability, and a desire to learn
Company Overview