Note: The job is a remote job and is open to candidates in USA. Arketa is building the operating system for modern fitness and wellness, aiming to empower studios and wellness entrepreneurs. The Sales Development Representative (SDR) will be the first point of contact for prospective customers, focusing on driving outbound sales and building initial connections with potential clients.
Responsibilities
- Connect with interested prospects: Reach out to leads from trials, events, content downloads, and marketing campaigns via phone, email, and SMS
- Qualify and prioritize leads: Understand each prospect's business needs, timeline, and decision-making process to determine their fit with Arketa
- Schedule high-quality demos: Set up meetings between qualified prospects and Account Executives, ensuring smooth handoffs with complete context
- Become an Arketa expert: Understand our platform inside and out so you can speak confidently about how we solve real problems for fitness businesses
- Keep everything organized: Maintain accurate records in HubSpot, track lead progression, and ensure nothing falls through the cracks
- Collaborate across teams: Work closely with Marketing to optimize lead quality and provide feedback on campaign performance
- Follow up strategically: Stay connected with prospects who aren't ready to move forward immediately, nurturing them until they're ready for next steps
Skills
- US citizen/visa only
- Any experience (new grads ok)
- Has some cold-calling experience, ideally in SMB SaaS, selling to fitness studios, restaurants, or small businesses. Recruiting and real estate experience are also particularly relevant
- Familiarity with Hubspot, Nooks (or a parallel dialer), Instagram, Loom, Vidyard and lead sources
- Strong Communicator: You can easily connect with people, articulate ideas clearly in both written and verbal communication, and excel at building rapport
- Grit & Determination: You're someone who doesn't shy away from the challenge of persistence and knows that each conversation, whether immediate or down the road, brings you closer to making a real impact. You thrive on connecting with people and are excited to overcome obstacles to drive results
- Organized & Driven: You can manage multiple priorities—whether it's tracking leads, emails, calls, or social outreach—and you're resourceful in problem-solving to meet business needs. You'll keep your work updated in hubspot and our sales software tools
- Mission-Aligned: You're passionate about wellness and excited to help fitness studios grow with Arketa's innovative platform
- BA/BS degree preferred but not required
- Fitness Enthusiast: You've worked in a fitness studio and understand the ins and outs of studio software (bonus if you've used Arketa, Mindbody, Wellnessliving, Marianatek, or Momence)
- Sales Talent: You're ready to dive into outbound efforts using phone, email, messaging, and creative outreach
Benefits
- Competitive Salary, Stock Options, and Performance-based Bonuses
- Unlimited PTO
- Annual Company Offsites
- Ownership and Opportunity for Advancement
Company Overview