Note: The job is a remote job and is open to candidates in USA. RunLoyal is a pet care software company providing business management tools and custom-branded mobile apps for pet care businesses. The Sales Development Representative will build the sales pipeline by prospecting, qualifying leads, initiating conversations, and scheduling qualified meetings for Account Executives. This remote, phone-first role also involves CRM management, meeting performance targets, and collaborating with sales and marketing.
Responsibilities
- Make a high volume of outbound calls daily to prospective pet care business owners
- Qualify inbound leads and follow up promptly on marketing-generated interest
- Research and identify new prospects within our target market (boarding, daycare, grooming, training, and dog park businesses)
- Book qualified discovery calls and demos for the Account Executive team
- Log all activity, notes, and pipeline updates accurately in our CRM
- Meet or exceed monthly call, meeting, and pipeline generation targets
- Work closely with sales and marketing to refine messaging and outreach strategy
- Represent RunLoyal's brand and values in every conversation
Skills
- Prior phone-based sales or cold-calling experience is required — you're comfortable picking up the phone and are not afraid of rejection
- A track record of hitting activity or performance goals in a previous sales, SDR, or customer-facing role
- Strong verbal communication skills and a natural ability to build rapport quickly
- Highly organized, self-motivated, and coachable — you take feedback and apply it fast
- Comfortable working with a CRM and basic sales tools (Salesforce, HubSpot, Outreach, or similar a plus)
- High school diploma required
- Able to work independently in a fully remote environment
- Willing to travel occasionally (less than 10%) for team meetups, conferences, or company events
- College degree preferred but not required
- You're a self-proclaimed pet lover/dog person — bonus points if you've got a four-legged coworker supervising your calls
- Previous experience working at a boarding facility, daycare, grooming salon, training center, vet clinic, or other pet care business
- Familiarity with the pet care or small business SaaS space
Benefits
- Uncapped commission on top of base
- Fully remote position — work from anywhere in the U.S.
- Full-time position with growth path into Account Executive
Company Overview