Note: The job is a remote job and is open to candidates in USA. Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. The Sales Associate is responsible for generating sales through passion for product and providing an exceptional customer experience while executing tasks assigned by the leadership team.
Responsibilities
- Delivers an engaging, positive and authentic customer experience with all customers
- Focuses on full-price selling while maintaining awareness of product value and promotions
- Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues
- Completes all assigned tasks in a timely and efficient manner
- Executes all visual directives and maintains visual standards set by the company and as directed by the management team
- Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience
- Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program
- Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline
- Shares feedback from customers with the leadership team to improve the overall customer experience
- Actively participates in all company and store contests and events
- Stays current on all financial goals and priorities
- Support the leadership team in achieving all sales and operational goals
- Supports and executes all digital sales strategies including ship from store and BOPIS within the store
- Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
- Contributes to positive working environment by consistently exhibiting core value behaviors
- Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines
- Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
- Strives to improve individual performance while working as a productive member of the team
Skills
- Passion for product, brands, fashion and trends
- Effective written, verbal and presentation skills
- Strong communications skills
- Excellent time management skills
- Proficient in math and possesses strong computer skills
- Ability to work a range between 20-40 hours per week is required
- Flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required
- High School Diploma or equivalent preferred
Benefits
- $1,000 referral incentive program
- Generous associate discount of 30-50% off merchandise online and in-stores
- Immediate 100% vested 401K contributions and employer match
- Calm Premium access for all employees
- Employee perks throughout the year
Company Overview