Note: The job is a remote job and is open to candidates in USA. Faith Technologies, Inc. (FTI) is a company focused on leading in construction, engineering, manufacturing and renewable energy. They are seeking a Sales Application Engineer-Switchboards to support the Product Sales team by acting as the primary technical resource during pre-sales and post-sales phases, ensuring effective integration of products into customer systems.
Responsibilities
- Technical Sales Support: Serve as the primary technical expert, partnering with sales teams to support customer engagement, specify appropriate solutions, and help close opportunities
- Customer Consultation: Guide customers through project lifecycles by providing technical expertise and recommendations to ensure products are applied effectively and meet project requirements
- Process Development & Continuous Improvement: Develop, document, and refine processes to improve efficiency, accuracy, and scalability across technical sales support and application engineering activities. Identify gaps, recommend improvements, and implement best practices to enhance team performance and customer outcomes
- Technical Quotation Review: Review quotes for technical accuracy, code compliance, and alignment with customer requirements, ensuring solutions meet specifications and organizational standards
- Data Integrity & System Management: Ensure accurate product configuration and documentation. Maintain and support configurator rules, driving consistency and reliability in product data and system outputs
- Cross-Functional Collaboration: Partner with engineering, product management, and operations teams to align on product capabilities, resolve technical challenges, and support continuous product improvement
- Product & Application Expertise: Maintain deep knowledge of product lines, including features, specifications, and application requirements, to provide informed recommendations and training to internal teams and customers
- Performs other related duties as required and assigned
Skills
- Bachelors degree in Engineering, Business, Construction Management etc. preferred
- 3-5+ years of experience with technical products and customer projects, including roles in sales support, application engineering, or product specialization within manufacturing
- Experience with UL891 switchboard applications
Benefits
- Competitive, merit-based compensation
- Career path development
- A flexible and robust benefits package
- Industry-leading benefits as an investment in the lives of team members and their families
Company Overview