Note: The job is a remote job and is open to candidates in USA. Airbnb is a global hospitality and marketplace company connecting Hosts and guests through stays and experiences. The company is seeking a contract Sales Analyst to build rate metrics, extend funnel dashboards, analyze connection and conversion performance, and diagnose funnel health using SQL, Python, and business intelligence tools.
Responsibilities
- Define and build the rate metric layer. Attempt rate, connection rate, connect rate per attempt, connected / unconnected / blended conversion rates, and conversion lift from connection — with documented definitions agreed with stakeholders
- Extend funnel reporting. Produce versions of the existing funnel dashboard indexed to lead assigned and to lead attempted, and add connected vs. unconnected sections covering leads connected, leads converted, attributable listings, avg. listings per converted lead, and attributable AABLs
- Answer the business questions. How connection rate moves over time; how it differs by region, vendor, lead source, and agent; the impact of extended outreach sequences and the telephony rollout; attempts-to-connection and connect rate by attempt number; whether phone or email drives first connection; where rate is declining (e.g. NAMER in July) and what top-performing vendor agents do differently
- Quantify the funnel impact Conversion for connected vs. unconnected leads, share of total NAL volume from each, whether the gap holds across regions/vendors/segments, and whether connected conversion degrades as connect rate rises
- Diagnose funnel health. Identify the largest step losses and compare actuals to plan at every step
Skills
- 4+ years in an analytics , BI, or data analyst role, ideally supporting sales, growth, or lifecycle funnels
- Strong SQL, including window functions and cohort/time-to-event logic on large event-level datasets
- Python for deeper analysis beyond BI tooling
- Proven dashboard delivery in a modern BI tool (Tableau, Superset, Looker, or similar) — not just ad-hoc analysis
- Experience defining metrics from ambiguous requirements and getting cross-functional sign-off on definitions
- Comfortable building metrics that slice cleanly and combinable across multiple dimensions: region (NAMER, EMEA, APAC, LATAM), vendor (Jumpcrew, Teleperformance, TDCX, and new vendors), lead source (SIO, Winback Unlisted, Winback Deleted, NBLs), and market/country where volume supports it
- Rigor about data quality, reconciliation to plan and to Finance-maintained numbers, and clear documentation
- Able to work independently against a written requirements backlog and communicate findings to non-technical partners
- Experience with outbound sales telephony, dialer, or CRM data (e.g. Salesforce) and outreach-sequence data
- Background analyzing BPO / outsourced vendor performance
- Python for deeper analysis beyond BI tooling
- Familiarity with marketplace supply acquisition or two-sided marketplace funnels
Benefits
- Medical
- Dental
- Vision
- 401K
Company Overview
Company H1B Sponsorship