We are looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with clients and overseeing sales.
As a Sales Account Manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication, self-motivating skills and be customer service oriented.
Ultimately, you should be able to grow our business by building successful, long-term client relationships.
Responsibilities:
• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions
Requirements:
• Work experience as a Sales Account Manager or Customer Service Representative
• Hands on experience in sales and an ability to deliver excellent customer experience
• Knowledge of ClubReady/MindBody software is a plus, but not required
• Understanding of sales performance metrics
• Excellent communication and computer skills
• An ability to answer inquiries on time
• Business acumen with a problem-solving attitude