Note: The job is a remote job and is open to candidates in USA. JBT Marel is a food and beverage technology company focused on transforming the future of food through sustainable innovation and customer partnerships. The Sales Account Manager manages day-to-day relationships with assigned customer accounts, supports account plans, responds to customer inquiries, and assists with renewals and upselling of equipment solutions.
Responsibilities
- Supports execution of account plans by coordinating activities with internal sales, service, and support teams
- Tracks customer interactions, opportunities, and commitments in CRM systems
- Responds to customer inquiries related to products, pricing, and order status within defined guidelines
- Supports renewal and upsell activities by identifying basic customer needs and usage patterns
- Prepares standard account reports, updates, and summaries for internal review
- Coordinates follow-up actions resulting from customer meetings and communications
- Escalates risks, issues, or customer concerns to senior account managers as needed
- Ensures account documentation and data accuracy are maintained
- Follows established account management processes and service standards
Skills
- Bachelors degree or equivalent work experience working in Sales Account role
- Minimum of 5 years experience selling equipment to industry customers
- Ability to manage customer account and meet targets for a region
- Experience with working with customers on equipment solutions
- Travel up to 50%
- Must be able to work in the US now and in the future without company sponsorship
Benefits
- Benefits available on day 1 of employment: Medical coverage
- Benefits available on day 1 of employment: Dental coverage
- Benefits available on day 1 of employment: Life insurance
- Benefits available on day 1 of employment: Short-term disability coverage
- Benefits available on day 1 of employment: Long-term disability coverage
- Benefits available on day 1 of employment: Family leave
- Benefits available on day 1 of employment: Vision coverage
- Benefits available on day 1 of employment: Matched 401(k) plan
- Development and opportunities to allow you to be the best version of yourself at work, at home, and in your community
- New experiences and challenges at JBT Marel to feed your growth
- Remote work arrangement
Company Overview