Note: The job is a remote job and is open to candidates in USA. Brown & Brown is an insurance and risk management company seeking an RV Operations Customer Service representative. The role assists customers with program coverage questions, enrollment, renewals, covered benefits, and technical support, while directing inquiries to the appropriate department.
Responsibilities
- Advising customers about the benefits of our programs, assisting with requests for covered benefits, and enrollment
- Directing customers to the department that can best assist them
- Front-ending technical assistance calls
- Assisting with enrollment or renewals
Skills
- Excellent written and verbal communication skills
- Proficient with Microsoft Office Suite and industry standard web applications
- Ability to maintain a high level of confidentiality
- Knowledge of RV's and roadside assistance
Benefits
- Medical/Rx
- Dental
- Vision
- Life Insurance
- Disability Insurance
- ESPP
- 401k
- Student Loan Assistance
- Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off
- Holidays
- Preferred Partner Discounts
Company Overview