Note: The job is a remote job and is open to candidates in USA. Shepherd Veterinary Solutions provides practice management software and related programs for veterinary practices. The Revenue Operations Manager will manage the systems, data, reporting, and processes supporting revenue operations across Shepherd and Pet Assure, while analyzing performance and improving workflows to inform revenue decisions.
Responsibilities
- Own the administration and optimization of HubSpot and other revenue tools across Shepherd and Pet Assure, including pipelines, workflows, properties, integrations, permissions, lists, and automation
- Maintain clean, reliable CRM data and reporting that gives teams and leadership visibility into pipeline, performance, conversion, and other key revenue metrics across both businesses
- Improve and automate processes and workflows that support Sales, Marketing, Customer Experience, Pet Assure, and other revenue-facing teams
- Analyze revenue and operational data to identify trends, gaps, and opportunities, bringing insights and recommendations to the Head of Sales to help inform revenue strategy and priorities
- Support day-to-day revenue operations across both businesses, including segmentation, campaigns, data pulls, bulk updates, reporting requests, and CRM documentation
Skills
- 3+ years of experience in Revenue Operations, Sales Operations, CRM administration, or a similar role, preferably within SaaS or a high-growth environment
- Strong HubSpot experience across workflows, pipelines, reporting, automation, integrations, and data management
- Strong analytical and systems-thinking skills with the ability to build meaningful reporting, identify trends, improve processes, and automate manual work
- Highly organized, resourceful, and comfortable working independently while collaborating across Sales, Marketing, Customer Experience, Finance, and other teams
Benefits
- Benefits
- A multifaceted role with a high degree of responsibility, autonomy, and opportunity to make an impact across two growing veterinary businesses.
- A primarily remote work environment with limited travel for company events, team meetings, and other business needs.
- A work environment built on collaboration, flexibility, and respect.
Company Overview