Note: The job is a remote job and is open to candidates in USA. HealthMark Group provides health IT solutions that transform administrative processes into digital solutions for healthcare providers, with Purview delivering software-driven access to medical images and records. The Revenue Operations Associate will manage Purview’s billing and receivables, including invoicing, contract setup, account maintenance, collections, reconciliation, reporting, and business analysis.
Responsibilities
- Generate and issue accurate, timely invoices for Purview clients
- Own mid-month and end of month billing cycles
- Set up new client contracts and ensure billing terms are correctly reflected in billing systems
- Process adjustments to transactions on existing accounts, including credits, corrections, and billing changes
- Maintain and leverage Maxio (SaaSOptics) for billing, invoicing, deferred revenue, and subscription management
- Own accounts receivable for the Purview book of business, tracking aging and following up on outstanding balances
- Perform collections outreach to clients with past-due accounts, balancing firmness with a client-first approach
- Meet defined KPIs around invoicing accuracy, days sales outstanding (DSO), and collections performance
- Coordinate with the HealthMark accounting team to reconcile Purview's billing and AR numbers within overall company financials as part of the month end close
- Field and process inbound client requests for account changes, such as name revisions, billing address updates, and contact changes
- Own responses to a billing and accounts email inbox. Triage and delegate requests to the appropriate department if necessary
- Ensure account records stay accurate and current across billing and CRM systems
- Partner with Account Management and Client Advocacy teams when account changes intersect with the broader client relationship
- Review billing and AR data with a business mindset - checking that numbers look reasonable and flagging anomalies rather than passing them through unchecked
- Analyze billing, collections, and account trends to identify opportunities for process improvement or revenue recovery
- Support ad hoc reporting and analysis requests from the HealthMark accounting team
Skills
- We are looking for someone detail oriented, curious, and eager to learn the finance side of the business
- High personal accountability for the accuracy of numbers
- Good to great Excel skills, including comfort with formulas, pivot tables, and organizing data
- Strong numbers orientation and attention to detail; comfortable working with financial data day to day
- Ability to look at data with a business lens - spotting when something doesn't look right rather than simply processing it
- Analytical mindset with the curiosity to dig into trends and surface opportunities
- Strong written and verbal communication skills for handling client account requests professionally
- Self-sufficient and organized, with the ability to manage recurring deadlines and KPI-driven work
- Desire to improve processes and grow with the organization, not simply perform tasks
- Entry-level background or coursework in accounting or finance is helpful, though not required
- Experience with Maxio (SaaSOptics) is a strong plus
- Prior exposure to billing, invoicing, collections, or accounts receivable in any capacity
- Experience leveraging AI to improve processes
Benefits
- Gain hands-on, foundational experience across billing, contracts, collections, and financial reporting.
- Work directly with the HealthMark accounting team and build cross-functional finance exposure early in your career.
- Grow your analytical and business judgment skills in a role that goes beyond data entry.
- Contribute to a mission-driven organization improving access to medical information and supporting better patient outcomes.
- Join a collaborative team where curiosity, initiative, and attention to detail are valued and rewarded.
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