Note: The job is a remote job and is open to candidates in USA. Fullbay is a cloud-based shop management software company serving commercial repair shops and pursuing an AI-first approach. The Revenue Enablement Program Manager owns end-to-end enablement programs for Sales, Customer Success, and other customer-facing teams, including onboarding, content development, training delivery, project management, and performance measurement.
Responsibilities
- Partners with stakeholders across Sales, Customer Success, Marketing, Product, and RevOps to surface enablement needs, define problems, and align on what success looks like before work begins
- Conducts discovery to understand audience, business context, and the behavior change a program is meant to drive
- Translates ambiguous asks into clearly scoped programs with defined audiences, outcomes, and success measures
- Proposes program approaches and learning strategies, often bringing recommendations to leadership rather than waiting for direction
- Designs enablement programs grounded in the company’s sales methodology and Fullbay's GTM motion
- Sequences and prioritizes work across a portfolio of concurrent initiatives, flagging collisions and dependencies early
- Owns program execution end-to-end — building timelines, managing deliverables, coordinating stakeholders, and driving initiatives to completion against deadlines
- Maintains project plans and status, keeping initiatives, deliverables, and owners current and visible
- Manages multiple time-sensitive programs simultaneously in a fast-changing environment, making independent decisions on how outcomes are achieved
- Builds enablement content and training materials — decks, facilitator scripts, one-pagers, talk tracks, coaching guides, and certification materials
- Facilitates or supports live training delivery for customer-facing teams, and produces the follow-up materials that reinforce it
- Repurposes and maintains content across formats and shared libraries, ensuring materials stay current, accurate, and easy to find
- Defines and tracks how enablement programs perform, tying deliverables and programs to measurable outcomes
- Uses program data to recommend what to continue, adjust, or retire
- Uses Claude and other AI tools to accelerate drafting, program management, content development, and analysis
- Adheres to all confidentiality and compliance regulations
- Performs other duties as assigned
Skills
- * 2–4 years of experience in revenue enablement, sales enablement, learning & development, program/project management, or a closely related GTM function
- * Demonstrated experience owning programs or projects end-to-end — from planning through delivery and measurement
- * Experience building customer-facing or internal enablement content (training materials, decks, guides, or similar)
- * Fluency across the full enablement lifecycle — discovery, strategic alignment, program management, content development and delivery, and measurement
- * Strong program and project management skills, with the ability to hold multiple concurrent initiatives without losing the thread
- * Excellent written and verbal communication; able to build clear, polished content and explain ideas to technical and non-technical audiences alike
- * Self-directed professional judgment — makes decisions, proposes strategic ideas, and executes without needing to be told how
- * Comfortable operating with autonomy in a fast-moving, still-forming function; thrives on ambiguity within a clear strategic frame
- * Interest in and comfort with AI tools, or eagerness to learn (Claude experience a plus)
- * Outstanding organizational skills and attention to detail
- * Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds
- * Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening
- * Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus
- * Noise level in the work environment is usually moderate
- * Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone
- * Bachelor's degree in Business, Communications, Marketing, Education, or related field (Preferred)
- * Familiarity with the Sandler Selling methodology a plus, but not required
Company Overview