Note: The job is a remote job and is open to candidates in USA. SYSTEM West Virginia University Health System is seeking a Revenue Cycle Systems Analyst to provide primary IT support for revenue cycle software and applications. The role manages system builds, testing, reporting, troubleshooting, and process improvement, and leads system and business analysis and implementation for large-scale data processing projects.
Responsibilities
- Supports revenue cycle department applications (Epic, Tableau, Clearinghouse, etc) and maintains an understanding for supported applications
- Participates in monitoring and correcting system errors as assigned
- Knowledge of the existing and optimal user workflows. Uses analytical methods to analyze and revise existing systems and complex workflows
- Develops, maintains and manages department related databases and reports as needed to assist in research and resolution of issues
- Independently oversees system configurations and design options to make appropriate recommendations for system maintenance or project decision
- Prepares test scripts and participates in testing. Completes proper documentation of issues and requests
- Independently imports and exports data
- Identifies automation opportunities and leads robotic process automation requirements design and testing
- Acts as the primary contact and conduit to Information Technology, external vendors and the IT Help Desk
- Participates in testing of all software upgrades to ensure optimal functionality
- Completes proper documentation of issues and request as per the policy
- Participates in the build and assessment of vendor application packages for upgrades and enhancements
- Leads revenue cycle projects as assigned and escalates issues as needed
- Troubleshoots and isolates issues with department specific applications. Troubleshooting or helpdesk work is non-exempt
- Monitors application performance and makes recommendations for improvement
- Works with Information Technology to assure accurate and timely processing of data and prioritization of project work and incident or enhancement requests
- Monitors system performance and metrics to ensure maximum efficiency
- Documents system specifications, configurations, and user guides
- Monitoring automations that have been configured and released into production
- Monitors efficiency metrics to ensure optimal process design or identify possible enhancements for optimization
Skills
- Bachelor's Degree Business Administration, Healthcare Administration or related discipline AND Two (2) years' experience revenue cycle applications OR; High school Diploma or Equivalent AND Six (6) years' experience revenue cycle software applications
- Possess good oral and written communication skills
- Working knowledge of computers
- Ability to handle and maintain confidential information
- Ability to work independently or cooperatively as a team member
- Ability to adapt to various workloads and assignments
- Ability to understand written and oral communication
- Ability to prioritize tasks
- Proficiency in Epic Resolute or similar module
- Two (2) years' experience hospital billing, revenue cycle reporting
Company Overview
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