[Remote] Retail Operations Supervisor

Note: The job is a remote job and is open to candidates in USA. Turing is a research accelerator for frontier AI labs and a partner for enterprises deploying advanced AI systems. The company is seeking an experienced Retail Operations Supervisor to apply expertise in retail operations, sales management, and customer service to evaluate and improve AI. The role involves designing retail scenarios, writing structured responses, and evaluating AI-generated outputs.

Responsibilities

• Design and solve real-world retail and customer service scenarios to test AI reasoning
• Write clear, structured responses covering sales strategies, team management, merchandising, and conflict resolution
• Evaluate AI-generated outputs for accuracy, professionalism, and operational insight

Skills

• 4+ years of experience as a Retail Supervisor, Sales Lead, or Store Manager
• Strong understanding of sales management, customer service standards, and performance metrics
• Experience leading sales teams and managing daily store operations
• Excellent English communication and reasoning skills

Benefits

• Work in a fully remote environment.

Company Overview

Turing advances frontier AI and builds real-world systems for Fortune 500 companies, governments, and the world’s leading AI labs. It was founded in 2018, and is headquartered in Palo Alto, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.turing.com.

Company H1B Sponsorship

Turing has a track record of offering H1B sponsorships, with 10 in 2026, 14 in 2025, 7 in 2024, 7 in 2023, 16 in 2022, 6 in 2021. Please note that this does not guarantee sponsorship for this specific role.