Note: The job is a remote job and is open to candidates in USA. HVAC RNTL is seeking a Technical Sales Support professional for its Mission Critical Solutions team. The role supports Data Center customer discovery, commissioning solution development, technical documentation, and field execution, with a focus on load-bank applications and temporary systems.
Responsibilities
- Serve as a technical partner to Business Development Managers during customer discovery, solution development, estimating, proposals, submittals and project handoff
- Apply practical Data Center commissioning knowledge to help customers and project teams define test objectives, sequence, equipment needs, interfaces, acceptance criteria and documentation
- Support the selection and planning of air and liquid load banks for commissioning, including capacity, configuration, connections, controls and deployment needs
- Help develop method statements, test plans, equipment schedules, one-line and connection requirements, commissioning checklists, risk reviews and customer-facing technical responses
- Coordinate with service and operations to confirm equipment readiness, site access, mobilization, setup, safe operating practices, test support, data capture and demobilization
- Support integrated solutions that may include generators, UPS and electrical systems, temporary chillers, air handlers, pumps, filtration, hydronic systems and liquid-cooling loop support
- Participate in site walks, technical meetings, pre-mobilization reviews and commissioning activities; travel to project sites as needed to support safe, reliable execution
- Capture field feedback, test results, documentation gaps and lessons learned; recommend practical improvements to procedures, packages and technical capability
- This role is responsible for working safely and following applicable company policies, procedures and regulations
Skills
- Minimum five years of experience in the Data Center sector in a technical, commissioning, applications-engineering, field-service or closely related role
- Technical proficiency in Data Center commissioning, with specific experience using load banks during commissioning or integrated systems testing
- Working understanding of electrical and thermal test applications, equipment interfaces, site coordination, commissioning documentation and safe work practices
- Ability to interpret technical requirements and communicate practical solutions clearly to customers, contractors, commissioning teams and internal partners
- Strong planning, troubleshooting, documentation and cross-functional coordination skills; comfortable working in active construction and mission-critical environments
- Experience with both air-cooled and liquid-cooled load-bank applications; exposure to liquid-cooling systems, CDUs, pumps, filtration, flushing or hydronic testing; and experience producing or reviewing method statements, commissioning scripts, test reports and closeout documentation
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