Note: The job is a remote job and is open to candidates in USA. Globe Life, through its American Income Division, serves working families with supplemental insurance and financial protection products. The Remote Services Associate helps eligible members understand benefit options, answer questions, enroll in coverage, and receive ongoing policy support. The role is fully remote, commission-based, and includes training, mentorship, and licensing guidance.
Responsibilities
- Meet with members virtually through Zoom and phone appointments
- Connect with individuals from our provided member database
- Identify each member's needs, priorities, and concerns
- Explain available life, accident, and supplemental benefit options
- Answer questions clearly and professionally
- Recommend appropriate coverage solutions based on individual needs
- Guide eligible members through applications and enrollment
- Maintain communication throughout the application process
- Conduct policy reviews and assist with beneficiary updates
- Provide ongoing customer service after coverage is established
- Assist members with policy-related questions and claims guidance
- Maintain accurate digital records and documentation
- Follow applicable company procedures, state regulations, and ethical standards
Skills
- Friendly, professional, and comfortable speaking with people
- An effective verbal and written communicator
- Customer-focused and passionate about helping others
- A strong listener and problem solver
- Self-motivated and dependable
- Organized and detail-oriented
- Comfortable using computers and virtual technology
- Goal-oriented and motivated by performance
- Comfortable working independently and with a team
- Coachable and receptive to constructive feedback
- Be at least **18 years old**
- Be legally authorized to work in the United States
- Be willing and able to obtain the appropriate **state Life & Health Insurance License** before conducting licensed activities
- Be at least 18 years of age and legally eligible to work in the United States
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense
- This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement
- Interested in professional and financial growth
- Experience in **customer service, retail, hospitality, healthcare, banking, call centers, administration, military service, financial services, account management, or sales** can transfer well to this opportunity
- Sales or insurance experience is helpful—but not required
Benefits
- 100% Remote / Work From Home
- Warm Member Leads Provided
- No Traditional Cold Calling
- Weekly commission payments
- Performance-based bonuses
- Uncapped personal production potential
- Renewal income
- Long-term residual income opportunities
- Leadership compensation opportunities
- Performance incentives and recognition
- Health insurance premium reimbursement for qualifying representatives, subject to eligibility and qualification requirements
- Company-supported life insurance for qualifying representatives, subject to eligibility and qualification requirements
- Accidental Death Benefit coverage for qualifying representatives, subject to eligibility and qualification requirements
- OPEIU Local 277 representation for qualifying representatives, subject to eligibility and qualification requirements
- Professional mentorship and coaching
- Leadership development programs
- Virtual business tools and resources
- Agent recognition programs
- Company-sponsored incentive travel
- Leadership conferences and conventions
- Achievement awards
- Team recognition
- Professional development opportunities
- Additional performance-based rewards
- Training
- Licensing guidance
- Ongoing professional development
- Virtual onboarding
- State insurance licensing guidance
- Product and benefits education
- Customer-service training
- Client communication development
- Consultative sales training
- Virtual presentation skills
- Enrollment and application procedures
- One-on-one mentorship
- Weekly coaching and development
- Leadership training
- Ongoing professional education
- Leadership & Career Advancement
Company Overview