Note: The job is a remote job and is open to candidates in USA. Sigma Systems Inc. is a staffing agency connecting professionals with enterprise organizations, including clients in healthcare and other regulated industries. The Senior Program and Project Manager will lead large, complex enterprise technology and business initiatives from planning through implementation, managing scope, schedules, budgets, resources, risks, dependencies, governance, and business outcomes. The role also requires executive stakeholder engagement, cross-functional leadership, business readiness, and continuous improvement.
Responsibilities
- Lead large, complex enterprise technology and business initiatives from planning through implementation
- Manage projects involving multiple business, technology, and product areas, potentially spanning 30–60 different product areas
- Serve as the single point of accountability for project and program outcomes
- Ensure projects are delivered on time, within budget, and according to agreed business objectives
- Coordinate multiple workstreams and cross-functional teams throughout the project lifecycle
- Develop and execute integrated delivery plans covering scope, schedule, resources, dependencies, milestones, and business objectives
- Align technology and business workstreams to achieve committed outcomes
- Establish priorities and drive execution in complex and ambiguous environments
- Identify gaps and create clarity around objectives, ownership, timelines, and deliverables
- Build strong partnerships with business, technology, product, operations, and other stakeholders
- Present project status, risks, issues, recommendations, and outcomes to senior leadership and high-level executives
- Communicate complex information clearly, concisely, and effectively to diverse audiences
- Facilitate executive-level discussions and decision-making
- Influence stakeholders and drive alignment without direct authority
- Proactively identify and manage risks, issues, assumptions, and dependencies
- Develop mitigation and contingency strategies to protect delivery commitments
- Escalate critical issues appropriately and provide leadership with actionable recommendations
- Resolve roadblocks and conflicts across multiple teams and workstreams
- Maintain visibility into interdependencies that could impact project delivery
- Manage project budgets, forecasts, staffing plans, and resource allocation
- Monitor project financial performance and identify potential budget risks
- Partner with business and technology leaders to ensure appropriate resource allocation
- Manage competing priorities and resources across multiple initiatives
- Ensure projects follow established project management, governance, and Delivery Excellence standards
- Maintain appropriate project controls, documentation, reporting, and decision records
- Drive timely decision-making and accountability across stakeholders
- Ensure adherence to change management and organizational processes
- Incorporate business readiness activities throughout the project lifecycle
- Lead operational readiness, implementation, transition, and adoption activities
- Coordinate training and organizational readiness activities as needed
- Ensure business teams are prepared for successful implementation and adoption
- Drive projects beyond technical delivery to achieve the intended business outcomes
- Lead cross-functional teams and create accountability across business and technology organizations
- Facilitate collaboration among teams that do not report directly to the Project Manager
- Motivate teams, resolve conflicts, and remove barriers to execution
- Lead through ambiguity and establish clarity, alignment, and accountability
- Apply lessons learned and industry best practices to improve project and program delivery
- Identify opportunities to improve governance, processes, and organizational effectiveness
- Promote consistent project management practices across initiatives
Skills
- Bachelor's degree required
- Minimum of **7 years of project management experience**
- Demonstrated experience successfully delivering **large, complex projects on time and within budget**
- Experience managing multiple projects or workstreams concurrently
- Experience leading cross-functional teams across business and technology organizations
- Experience managing projects through the full project lifecycle
- Demonstrated ability to operate at the **Program Manager level while maintaining strong Project Management discipline**
- Strong understanding of project management principles, methodologies, and best practices
- Hands-on experience with **Agile, Waterfall, and/or Hybrid** project delivery methodologies
- Strong scope, schedule, budget, resource, risk, issue, and dependency management skills
- Experience with project governance, controls, and change management
- Strong strategic planning and execution capabilities
- Exceptional written and verbal communication skills
- Strong executive presence and interpersonal skills
- Ability to present complex information clearly and concisely to **senior executives and leadership teams**
- Strong negotiation, influencing, facilitation, and stakeholder-management skills
- Ability to build relationships and influence stakeholders without direct authority
- Strong business acumen
- Strategic thinking and problem-solving abilities
- Ability to lead through ambiguity and drive clarity
- Strong organizational and time-management skills
- Ability to prioritize competing demands
- Strong decision-making and conflict-resolution skills
- Results-oriented approach with a focus on accountability and business outcomes
- Ability to lead large, complex, cross-functional initiatives
- Candidates must have strong soft skills and executive presence, with the ability to confidently present information, recommendations, risks, and project outcomes to high-level executives
- Experience in the **healthcare or health insurance industry**
- Previous experience with **Highmark** is a strong plus
- Commercial health insurance product implementation experience
- Government health insurance product implementation experience
- Experience with **Open Enrollment (OEP/AEP) readiness planning**
- Experience with **Monday.com**
- Experience with **Planview**
- Experience with **Oracle ERP Resource and Financial modules**
- Experience leading enterprise-scale technology and business transformation initiatives
Benefits
- Long-term contract-to-hire opportunity
- Remote flexibility for qualified non-local candidates
- Opportunity to lead large, high-visibility enterprise initiatives
- Exposure to senior executives and cross-functional business and technology teams
- Potential for long-term career growth within a major enterprise environment
Company Overview