Note: The job is a remote job and is open to candidates in USA. Kentro is a collaborative technology and business services company that supports government missions and delivers innovative technology solutions. The company is seeking a senior Project Manager to lead a large-scale Veterans Benefits Administration facility management initiative, overseeing delivery execution, operational continuity, stakeholder management, schedules, staffing, finances, risks, and client communications.
Responsibilities
- Lead the Kentro team sustaining and extending the VBA's deployed facility management environment, driving work through client-approved requirements, data ownership, and release controls
- Maintain the integrated schedule, staffing forecast, annual operating plan, and cost-to-complete
- Distinguish funded work from proposed changes and clearly identify dependencies outside Kentro’s control
- Run backlog, risk, issue, and decision reviews with named owners and due dates, documenting the impact of unanswered decisions and escalating through agreed governance channels
- Lead readiness and acceptance reviews for data loads, releases, site cohorts, and transition to sustainment, obtaining traceable evidence for all client decisions
- Protect the 90-day metric-baselining process and monthly performance reviews, reporting unresolved defects, aging work, and provider-attribution limitations honestly
- Provide decisive, cross-functional leadership to resolve workload conflicts across facilities, reporting, and managed services without bypassing change control
- Coordinate onboarding, suitability, equipment, access, and phased assignments to ensure authorized personnel arrive only when productive work is ready
- Manage cross-training, succession planning, and knowledge transfer to sustain team readiness
- Serve as the primary point of contact for executive government stakeholders, building strong client relationships to ensure successful service delivery
- Coordinate scope and contractual matters strictly through authorized CO/COR channels, ensuring informal stakeholder direction is never treated as authority to change contract terms
- Communicate program status, risks, and outcomes effectively to executive leadership, providing decision-ready options when faced with uncertain requirements
- Support business development activities and partner with leadership to expand service offerings
Skills
- Bachelor's degree in a relevant field (e.g., Business management, Information Technology, Cybersecurity, Engineering, or related discipline)
- 10+ years of experience in program or project management within IT or Facility Management
- Demonstrated ownership of schedule, staffing, and financial forecasts, with a proven track record of recovering delayed service-delivery programs
- Ability to separate service outcomes from project activity and challenge unsupported status claims using concrete evidence
- Experience coordinating government officials, technical teams, subcontractors, and vendors with differing authorities
- Exceptional executive communication, facilitation, and follow-through
- US Citizen or Lawful Permanent Resident (Green Card)
- Willing and able to obtain and maintain Public Trust Clearance
- PMP, PgMP, or equivalent demonstrated program-delivery discipline
- Federal civilian contract delivery experience, particularly within VA/VBA or environment
- Experience controlling phased rollouts, hypercare, and transition-to-operations exit criteria
- Facilities-service portfolio experience
- Agile delivery and IT service management knowledge, with evidence of effective use rather than certification alone
Benefits
- Remote work within the United States, supporting Eastern Time working hours
- Paid time off
- Healthcare benefits
- Supplemental benefits
- 401k including an employer match
- Discount perks
- Rewards
- Education reimbursement for certifications, degrees, or professional development
- Flexibility to take a course, complete a certification, or pursue other professional growth and networking
- Company-funded virtual and in-person activities, including happy hours, holiday events, fitness and wellness events, and annual celebrations
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