Note: The job is a remote job and is open to candidates in USA. Gallagher is hiring a Medicare Sales Representative to help individuals understand insurance options and complete enrollment. The role focuses on acquiring clients, handling sales and service inquiries, and guiding customers through Medicare-related decisions and applications.
Responsibilities
- Responsible for the acquisition of new client sales, through the leads generated by potential client responses to promotional materials, web-based marketing, and telephonic campaigns
- Handles customer service/sales inquiries via telephone (inbound and outbound), email, and digital channels
- Maintains all departmental metrics such as: timely inquiry resolution, call quality/compliance, call documentation, etc
- Educates clients on available insurance products and services
- Ensures clients are informed of relevant legislative and regulatory issues, and their associated impact
- Facilitates the enrollment process for new individual sales and renewing customers
- Provides guidance to potential clients on the utilization of MedicareBySavoy.com
- Ensures applications are complete, filed timely, and meet all regulatory requirements
- Represents the company in a professional and courteous manner at all times
- Participates in ongoing sales training to enhance skills and to keep abreast of changes
- Takes direction from Contact Center leadership team, and collaborates effectively with team members
- Maintains all applicable certifications and licensing needed to participate in Commercial and Medicare sales
- Other assignments or responsibilities as assigned
Skills
- Active Health & Life Insurance License and AHIP Certification
- 2+ years of customer service and/or sales experience
- Strong communication and relationship-building skills
- Ability to multitask in a high-volume contact center environment
- Strong computer and Microsoft Office skills
- Excellent organization and attention to detail
- Problem-solving mindset with the ability to work independently
- Commitment to customer service excellence and integrity
Benefits
- Fully remote role
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
Company Overview
Company H1B Sponsorship