Note: The job is a remote job and is open to candidates in USA. AO, a member of the Globe Life family, provides life, accident, and supplemental health insurance benefits to working families. The company is seeking a remote customer service representative to build client relationships, explain benefit options, guide enrollment, and provide ongoing support while participating in virtual training and coaching.
Responsibilities
- Meet with clients virtually using Zoom
- Build long-term relationships through exceptional customer service
- Explain life, accident, and supplemental health benefit options
- Guide clients through the enrollment process
- Answer client questions and provide ongoing support
- Maintain accurate client records and documentation
- Participate in weekly coaching, virtual training, and professional development
- Work independently while collaborating with a supportive remote team
Skills
- Strong communication and interpersonal skills
- Excellent customer service and relationship-building abilities
- Positive attitude with a willingness to learn
- Self-motivated and dependable
- Comfortable using Zoom and online technology
- Basic computer proficiency
- Strong organizational and time-management skills
- Be at least 18 years of age and legally eligible to work in the United States
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense
- Self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement
- Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, or sales
Benefits
- 100% remote work from anywhere in the United States or Canada with no commute
- Weekly pay
- Performance bonuses
- Flexible schedule
- Comprehensive virtual onboarding and training
- One-on-one coaching
- Ongoing mentorship
- Leadership development
- Health insurance reimbursement
- Company-paid life insurance
- Retirement opportunities
- Residual income and renewals
- Career advancement
- Professional growth and advancement opportunities
- Access to industry-leading digital tools and systems for working from home
- Commission-based, performance-driven compensation
Company Overview