Note: The job is a remote job and is open to candidates in USA. Globe Life is an insurance organization serving working families and eligible groups with life and supplemental benefit options. The company is seeking a Remote Customer Service Representative to connect with clients virtually, explain insurance and benefits, complete applications and enrollments, and build long-term relationships while obtaining the required insurance license.
Responsibilities
- Connect with company-provided leads and clients
- Conduct scheduled virtual appointments through Zoom
- Ask questions to understand each client's needs
- Explain available insurance and benefit options clearly
- Answer questions regarding coverage and enrollment
- Complete electronic applications and benefit enrollments
- Follow up with clients when additional assistance is needed
- Maintain professional, long-term client relationships
- Participate in virtual team meetings and ongoing training
- Develop product knowledge and client-service skills
Skills
- Must be at least 18 years old
- Must reside in the United States
- Reliable computer or laptop required
- Reliable high-speed internet required
- Comfortable communicating through Zoom
- Strong verbal communication skills
- Ability to work independently in a remote environment
- Willingness to obtain the required Life and Health insurance license
- Ability to complete required licensing and background requirements
- A Life and Health insurance license is required before performing licensed insurance activities
- Be at least 18 years of age and legally eligible to work in the United States
- Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense
- This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement
- Customer service experience
- Sales or account-management experience
- Hospitality or retail experience
- Call-center or client-support experience
- Insurance or financial-services experience
- Leadership experience
Benefits
- 100% remote work-from-home opportunity
- Flexible schedule
- Company-provided leads and clients
- Training and ongoing mentorship covering products, client presentations, enrollment systems, virtual appointments, and professional development
- The company provides the electronic systems used for applications and virtual presentations
- Commission-only compensation, with representatives paid weekly on eligible completed business
- Additional performance bonuses and residual income opportunities may be available
- Performance recognition and incentive opportunities
- Training, mentorship, licensing guidance, and ongoing professional development are provided
- Opportunities for professional growth and advancement
Company Overview