Note: The job is a remote job and is open to candidates in USA. AO Globe Life provides supplemental benefit programs to families nationwide. The Remote Customer Service Position supports clients through scheduled virtual consultations, benefit selection and enrollment, record maintenance, follow-up communication, and ongoing professional development.
Responsibilities
- Host scheduled virtual consultations to understand each client’s needs
- Guide clients through available benefit options and enrollment with clarity and professionalism
- Maintain accurate digital records and manage timely follow-up communication
- Deliver high-quality service and build lasting client relationships
- Participate in ongoing training, mentorship, and team development sessions
Skills
- * Strong communicators who prioritize client experience
- * Organized, adaptable self-starters who work well independently
- * Professionals comfortable using Zoom and cloud-based digital systems
- * Growth-minded professionals open to mentorship and continuous development
- * Authorized to work in the United States
- * Reliable high-speed internet connection
- * Windows-based laptop or PC with a working webcam
- * Individuals with backgrounds in customer service, consulting, hospitality, or advisory roles (preferred but not required)
Benefits
- 100% remote work environment within the United States
- Flexible scheduling to support work-life balance
- Pre-qualified client appointments only
- Commission-based compensation with vested renewals for long-term income growth
- Paid training and full licensing support
- Clear career advancement pathways into leadership roles
- Supportive, collaborative, and people-first team culture
Company Overview