Note: The job is a remote job and is open to candidates in USA. Entegee is an IT recruiting and engineering services company. They are seeking a Remote AutoTime Systems Support Administrator to receive and service AutoTime tickets, route issues for development fixes, and deploy operational fixes using AutoTime, Control-M, and SQL Server. The role includes training and participation in an on-call rotation for business-critical support after hours and on weekends.
Responsibilities
- Responsive for receiving and servicing tickets in Autotime System
- Candidates will route the tickets to the responsible party for development fixes
- May be responsible for deploying fixes such as re-running job that failed
- The role will start with training on the system to get up to speed but will eventually require on-call flexibility to service business-critical tickets after hours and sometimes weekends
- An on-call rotation is being created by the team and is currently TBD but the initial plan is to have one week on-call, one week as backup, and then at least one week off call prior to being back into rotation
- Ideally they will have at least two weeks off call prior to being back into rotation
- Support may occasionally bleed into after hours as this position requires on-call support
Skills
- MUST have a U.S. Citizenship
- Level 3: BS+6-8 YRS or MS+4-6 YRS
- Autotime System Support/Administration (config, timecard fixing, etc) is required
- MUST have Autotime experience to successfully support the team
- 4+ years experience with SQL, and Control-M (Automated Job Mangement) are required
- Familiar with Service Central , because the tickets come through Service Central
- Any development experince with Angular, Java Spring Boot is highly desired
Benefits
- 100% remote work arrangement
- Training on the system to get up to speed
- On-call rotation with planned periods off call
Company Overview