Note: The job is a remote job and is open to candidates in USA. ADP Brazil Labs is hiring a Relationship Life Cycle Consultant to strengthen client connections through benefit education strategies. The role involves managing client relationships, designing benefit strategies, and conducting educational meetings to enhance employee engagement and satisfaction.
Responsibilities
- You will design and execute benefit strategies and communication year-round to an assigned client base, reviewing strategies to drive plan participation and retention
- You will conduct worksite benefit meetings for groups of new hires, quarterly wellness meetings to review carrier value-add information and resources, spending accounts education, year-end onboarding meetings, open enrollment meetings, and more
- You will manage relationships with internal and external stakeholders, focusing on benefit strategies related to worksite employee enrollment in the plan
- You will continually upgrade your knowledge and skills in benefits, including attending training sessions and becoming a benefit subject matter expert
- You adhere to a daily schedule to manage your meetings, calls, partner connections, etc
Skills
- You have five years of client service or client relationship management experience in a fast-paced service environment
- You have experience in benefits
- You excel at presentations -- keeping large audiences engaged and attentive as you present
- You're a strategic thinker and have demonstrated the ability to assess needs and provide innovative solutions to assist clients in meeting their business objectives
- You can travel to support client visits and strengthen relationships
- A college degree is great but not required
- Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table
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