Note: The job is a remote job and is open to candidates in USA. Jombine is a recruiting partnership representing a leading restoration and reconstruction company in the Midwest. They are seeking a Regional Operations Manager to drive operational excellence across multiple offices, standardize processes, and develop executive leadership within a 18-24 month trajectory.
Responsibilities
- Immerse yourself in the highest-performing offices to decode the systems, processes, margin management strategies, and cultural elements that drive industry-leading performance and retention
- Spend the majority of your time supporting offices that need operational elevation – conducting assessments, implementing standardized SOPs, and driving measurable improvements in efficiency, profitability, and team performance
- Establish consistent production meeting cadences, performance management systems, KPI tracking, and reporting structures that create visibility and drive results across geographically distributed teams
- Work alongside office leaders to elevate their operational and leadership capabilities, improving decision-making, financial management, and team development without undermining their autonomy
- Drive change across multiple independently operated offices by building credibility, earning trust, and becoming the go-to resource for operational problem-solving and best practice deployment
- Focus on the financial levers that impact profitability – job costing accuracy, estimating effectiveness, production efficiency, and resource utilization across the regional operation
- Gain direct exposure to P&L management, market expansion planning, growth strategy, and strategic decision-making that most multi-site managers never experience
- Take on increasing responsibility for business unit performance, strategic planning, financial accountability, and leadership of other leaders to position yourself for the next level – whether that's a GM role running your own operation or a regional role overseeing multiple markets
- Document and standardize the processes, training programs, and operational frameworks that will support continued regional growth and future expansion
Skills
- 5-10 years of multi-site operations management or related leadership experience
- Proven track record managing distributed operations across multiple locations or markets
- Demonstrated success implementing process improvements and standardizing operations that drive measurable results (efficiency gains, margin improvement, cost reduction)
- Experience coaching and developing location managers, project managers, or field-based teams
- Strong understanding of P&L management, margin analysis, job costing, and financial performance drivers in a project-based or service business
- Background in restoration, general construction, industrial services, facilities management, logistics, manufacturing, or multi-unit operations (hospitality, retail, food service)
- Currently in the 'prime mover' career window (1.5-7 years in current role) – proven success but ready for the leap to executive leadership
- College degree preferred but not required for candidates with exceptional operational track records
- Proven ability to drive consistent performance across geographically distributed teams with different cultures, markets, and challenges
- Natural ability to see operational inefficiencies across multiple sites and design workflows, SOPs, and frameworks that drive standardization and scalability
- Experience leading operational transformations – you know how to diagnose problems, build buy-in, and implement sustainable improvements
- Strong understanding of the financial levers in a project-based business – estimating accuracy, job costing, margin management, overhead control, and P&L performance
- Ability to drive change without direct authority – earning credibility with independent-minded location leaders and getting them to adopt your frameworks
- Experience establishing KPIs, accountability systems, and reporting cadences that create visibility and drive results across distributed operations
- Comfort navigating different office dynamics, building trust quickly, and knowing when to push hard versus when to coach patiently
- Ability to coach, train, and develop leaders and teams – both one-on-one and in group settings – while delivering tough feedback that strengthens relationships
- Comfortable with CRM systems, project management platforms, estimating software (Xactimate or similar), financial dashboards, and operational reporting tools. Specific background in any specific software is not required, but proficiency in learning technology platforms and utilizing them to the fullest is a must
- Ability to move fluidly between tactical execution (fixing a specific process gap) and strategic planning (building scalable systems for future growth and expansion)
Benefits
- Medical, dental, and vision plans available
- Paid vacation time
- Paid holidays
- Paid paternity/maternity leave
- 401k & Matching Plan
- Life insurance and more
- Team bonding events
- Company retreats
- Leadership development programs
- Executive mentorship
- Direct access to regional leadership
Company Overview