Note: The job is a remote job and is open to candidates in USA. Assembly Health is a company focused on excellence in the healthcare industry, and they are seeking a Revenue Cycle Account Manager to join their Physician RCM division. The role involves managing client relationships, optimizing revenue cycle performance, and ensuring operational and financial oversight for healthcare clients.
Responsibilities
- Serve as the primary point of contact for assigned clients, addressing inquiries and concerns proactively
- Build and maintain strong relationships with healthcare providers and stakeholders
- Conduct regular client meetings to review RCM performance, discuss challenges, and align on financial goals
- Provide ongoing education to clients on RCM processes, industry trends, and regulatory changes
- Monitor and analyze key performance indicators (KPIs) such as Days Sales Outstanding (DSO), Denial Rates, AR Aging, and Net Collections
- Identify trends and implement solutions to optimize revenue collection and minimize delays
- Collaborate with internal billing, coding, and collections teams to ensure timely claims submission, payment posting, and follow-ups
- Address payer issues, reimbursement challenges, and operational bottlenecks
- Develop and execute action plans to improve financial outcomes for clients
- Ensure compliance with industry regulations (HIPAA, CMS, payer policies) and best practices
- Provide detailed reporting and insights on revenue cycle health
- Partner with leadership to refine workflows and enhance efficiency
- Investigate and resolve client issues related to claims, payments, or system inefficiencies
- Work cross-functionally with internal teams to drive process improvements
- Identify automation and technology enhancements to streamline operations
Skills
- 5+ years in revenue cycle management, medical billing, or healthcare account management
- Bachelor's degree in Healthcare Administration, Business, or equivalent years of professional experience
- Familiarity with RCM software (e.g., ModMed, Epic, Athena, eClinicalWorks), payer portals, and reporting tools
- Strong understanding of medical billing, coding (CPT, ICD-10), insurance verification, and reimbursement processes
- Knowledge and familiarity with ProFee coding for ambulatory care practices
- Excellent communication, problem-solving, and customer service skills
- Experience with financial reports, data analysis, and KPI tracking
- 3+ years' experience in supervising staff and overseeing workflow functions
- Ability to function well in a fast-paced and at times stressful environment
- Prolonged periods of sitting at a desk and working at a computer
- Ability to lift and carry items weighing up to 10 pounds at times
Benefits
- Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
- Ongoing training and development programs
- An environment that values transparency
- Virtual and in-person events to connect with your team.
- Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office.
- We also offer a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more.
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