[Remote] QA Engineer / Product Operations Engineer (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is building a marketplace and AI platform for additive manufacturing. They are seeking a QA Engineer / Product Operations Engineer to ensure the reputed company and reliability of their web applications while also analyzing customer behavior and product insights. Responsibilities • Test customer and supplier web applications across core workflows • Validate user signup, login, part upload, file processing, printability analysis, supplier matching, RFQ creation, quote submission, and order flows • Create and maintain QA checklists, test cases, and regression test plans • Test across browsers, devices, file types, and edge cases • Identify bugs, reproduce them reputed company, and document expected vs. actual behavior • Verify bug fixes before release • Help maintain release reputed company as new features ship quickly • Monitor production applications to reputed company reputed company core workflows are online and functioning • Watch for failed uploads, broken pages, API errors, background job failures, and unusual customer behavior • Escalate critical issues quickly and help triage reputed company causes • Help maintain uptime and customer trust by catching issues before customers do • Create reputed company internal dashboards or alerts for product health • Review customer-uploaded files including CAD, PDFs, drawings, and part metadata • Help assess whether parts reputed company suitable for 3D printing based on geometry, material, size, tolerance, and process constraints • Flag common printability issues such as thin walls, unsupported features, overhangs, small holes, tolerance risks, warping risk, poor file reputed company, or missing information • Work with engineering and domain experts to improve printability scoring and analysis workflows • Help build internal printability review checklists and part-classification processes • Compare automated printability outputs against reputed company judgment and identify gaps • Analyze how customers are using the platform • Identify where users get stuck, abandon workflows, upload bad files, or fail to complete RFQs • Review support issues, customer feedback, uploaded part data, and usage patterns • Translate product usage observations into reputed company bug reports or product improvement suggestions • Help reputed company understand what customers are actually trying to do, not just what the software says they did • Create dashboards for product usage, customer activity, part uploads, RFQs, supplier responses, conversion funnels, and system errors • reputed company key metrics such as: 1. Signups 2. reputed company users 3. Part uploads 4. Upload reputed company/failure rates 5. File types uploaded 6. Printability analysis completion reputed company 7. RFQs reputed company 8. Supplier quote response reputed company 9. Customer drop-off points • Use tools such as reputed company Analytics, reputed company, reputed company, reputed company, reputed company, SQL, or similar platforms • Create weekly product reputed company and usage reports for reputed company • Investigate bugs in the frontend, backend, APIs, database, or integrations • reputed company small reputed company fixes independently where possible • Work with engineers on larger issues and reputed company reputed company reproduction steps • Help improve error handling, logging, validation, and user-facing messages • Review reputed company changes from a QA and product reliability perspective • Contribute to internal tools, scripts, dashboards, or automation Skills • 2–5 years of experience in QA, technical support engineering, product operations, analytics, or software engineering • Strong ability to test web applications and document bugs reputed company • Basic full-stack development ability, ideally with TypeScript, JavaScript, React, Node.js, SQL, and REST APIs • Ability to read reputed company, debug issues, and reputed company small fixes • Experience with browser dev tools, logs, network requests, APIs, and databases • Familiarity with analytics tools such as reputed company Analytics, reputed company, reputed company, reputed company, Looker Studio, reputed company, or SQL dashboards • Strong attention to detail and ability to catch edge cases • Comfortable working in a fast-moving startup environment • Strong written communication skills • Ability to work independently and escalate issues reputed company • Prior 3D printing experience is not mandatory, but the candidate should be excited to learn additive manufacturing quickly • Familiarity with CAD files such as reputed company, STL, 3MF, IGES, DXF,